"Booked a family room and was given a twin room. Unhelpful staff simply looked at my copy of the reservation and said it was wrong. Was then forced to pay for an entirely separate room to accommodate everyone in my group because they were sold out of family rooms for that night. Would not recommend."

"Everything ok. Free parking included."

"The stay was okay, but when checking out we had an incident where when returned a few minutes after checkout our key cards were no longer which was to be expected. So we went to front desk to ask for the keys to be enabled so we could get our luggage and bags. When we were told that they had no record of us being there and the room was showing as empty. We told them that’s not possible we had been there the past 2 nights and we needed to get to the train station as soon as possible. I get there...

"Good, basic room and excellent breakfast. Worth paying the extra for breakfast in the morning. Family friendly and the pub next door provides a decent dinner if you need it."

"Loved the location and everyone was so kind and helpful!"

"Great location, clean room, comfy bed."