Find Resorts & Hotels with Spas in North Coast

"You get what you paid for. We walked out of the one a la carte restaurant (Melt) as it was so bad - took one bite of the appetizer and left. The buffet didn’t change the entire week we were there. Food was not great, barely ate the whole trip & came home extremely hungry / was sick a lot from being hungry. The Mexican & Italian restaurant weren’t too bad (at least edible). The AC worked half the time, so everything in the room was damp & warm from humidity. There was only one bar on the property, so we were waiting in line for a drink on average from 5-10 minutes, sometimes more. The wifi worked half the time as well, kept cutting in and out, would work for 5 minutes then wouldn’t. Would connect to one of our devices, and not the other (not the end of the world, but as someone that works online/remote - this was frustrating) The staff were nice enough…. Honestly, I wouldn’t go back to this resort - probably worst all inclusive I’ve been too. "

"This was a really good place to stay in. Customer service 10/10. The place was clean and enjoyable. The food at the restaurant was amazing "

"Great hotel with great staff.The place is clean and modern.The restaurant is good with breakfast included. I stayed many times before and will again."

"This boutique hotel was a wonderful place to stay and great choice for a relaxing trip! Staff: The staff were incredibly friendly and welcoming throughout our stay. There is a small on-site shop, and the owner and her mother were especially kind and attentive, which added a very personal touch to the experience. Location: The hotel is located about 20 minutes from Puerto Plata airport, which made arrival and departure very easy. It also has a parking lot. It's within walking distance of several restaurants and shops. The area felt very safe, we never experienced any issues, and there was a visible presence of military police, who were always friendly. Room: Our room was quite spacious and comfortably accommodated 4 of us, with a king-size bed and twin- trundle, along with a dining table and large refrigerator. While everything was comfortable a few small updates (such as touch ups in the bathroom and replacing hangers) would make the space even better. But these were minor and did not impact our overall comfort. Overall: This is a great option for families, couples or even singles. The property has direct beach access, just past the pool and beautiful lounge area, which was the highlight. Their on-site restaurant (available as an all- inclusive option) has a wide variety of choices for breakfast, lunch and dinner. Its an open-air provides beautiful and calming views of the beach and nearby cliffs, making this stay even more enjoyable. We would recommend!"

"I love how cozy and inviting the hotel was. The staff greets you immediately upon entering, they are very friendly. Being able to Lounge by the pool with adequate seating as well as many options for seating on the beach was a humongous plus. This hotel offers you privacy, Tranquility as well as feeling very intimate. The dinner options were also phenomenal."

"Small, older motel-style hotel with bar/restaurant on site. In the restaurant the staff were very kind, attentive and helpful (The steak was great and drinks were good). Discovered Cockroach infestation (multiple sizes) in our room (kitchen). Owner was extremely belligerent and combative, refused any resolution including denying checkout receipt. (Contacted via front desk staff and directly by Expedia, see owner responses to other guest reviews for reference.) Restaurant is run by a different individual. "

"The room was nasty, roaches all over the desk and tv console & the bathroom as well. The only reason we stayed is because we had no car to leave. We barely slept & kept waking up to kill roaches. We kept our clothes and toiletries in our suitcases. The shower was full of previous guest hair and moldy. The excuse from the front desk was that this room had been blocked and they gave it to us anyway. Unacceptable!!! We did like the restaurant staff, food was ok views were nice from that area. "

"Excelente distribución, excelente servicio, y variedad."

"Access to the beach is superb. So it is the restaurant Serenade. I would've liked to know from staff that at the airport they require printed boarding pass."