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"All of the staff were extremely professional and polite "

"The entire stay was an experience like no other that neither me nor my partner expected. The minimal personnel paired with the self service check in was eerie at first, seeming too good to be true, but after talking to the wonderful staff I came to understand the love put into this hotel and the self driven experience the owners were going for: and they succeed more than I can tell you here. Maximalist style paired with the efficiency of the relatively smaller rooms was nothing short of designer, from the seemingly jail broken iPad with games and universal control over blinds lights and the TV, to the time spent chopping it up with other guests and staff at the bar, to the charity dictated by refraining to request your suite be cleaned during your stay, CitizenM has a place in my heart that has truly earned its keep. 9.6/10 (high score)."

"Great stay, amazing late night staff assisted with late check in. Clean, comfortable rooms. Good hot breakfast. Broken TV in room they couldn’t fix was only downside. "

"Close to Art Institute of Chicago "

"First time staying at the Silversmith and it was excellent! Service was top notch and rooms were clean. "

"As good as good can be"

"Excellent hotel. Great location, friendly, helpful staff and good quality rooms and food."

"Loved the proximity to everything we had on our itinerary. Everything was clean and well kept "

"Pleasantly surprised "