4/10 Poor
John
30 August 2023
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed travellers
This hotel is in a perfect location directly on the sea shore. That is only good thing I can say. We arrived at 14.30 and had to wait 15 minutes for someone to arrive on reception to be told the room was not ready and to go away for an hour.
When we returned we were showed our room on the ground floor which we booked as a family room with a sea view and it looked at the carpark. There were 2 twin beds pushed together and no extra beds in the room. The mattresses were as hard as boards and very uncomfortable.
When we went into the bathroom we were stunned as there was no hot water and only a trickle of cold water. Impossible to shower but no shower gel, shampoo or soap.
I the evening we decided to eat at the hotel as it advertised fresh fish but no fish so settled for pork steak and lamb chops both served with no salad garnish or any finesse at all.
The next morning at check out we told the receptionist who again had to be found of our dissatisfaction and she replied that they knew if the rooms problems last October
I would not recommend this hotel to anyone
John
Stayed 1 night in Aug 2023