Find all hotels by Independent in North Smithfield, RI

"Room wasn’t clean when we went inside. Also last few pieces of tissue was on the top of the box without leaving the new box. Had to ask to get another one, but we actually had to go downstairs to get it. They didn’t bring it up. No complementary bottle of water in the room either. Not recommended."

"The room needs to be clean warm my sheets were dirty. The pill was dirty, but everything else was pretty nice. My bathtub was dirty and had a stain in it as well."

"Si"

"The hotel is an old building (probably early 1900's?) that has been re-tooled to work with today's more modern needs. Having said that, I don't think it hit its intended goal. Expedia notes this as a 3.5 stars - I believe that represents the hotel amenity level. In reality, it is a 2 star hotel at best. The rooms are spare, lighting is dim, bathrooms are tiny, towels are threadbare and not enough of them. The bed was comfortable, but there was not really a bedside table that worked (it was a small table, about 12"x12", no shelf). There was an outlet nearby the bed for charging. One of the two chairs in the seating area looked like it needed repair, the staff was friendly, but not overly helpful, with no phones in the rooms and spotty wi-fi at best. The TV didn't connect well to any of the entertainment apps provided. Lastly, we stayed for 3 nights and end of day 2, I had to ask about housekeeping services, as our room hadn't been attended to. The front desk staff apologized that they "missed" servicing our room and the the cleaning staff had left for the day. He brought up some clean towels. Overall, I was so underwhelmed by the hotel that I considered moving to another one."

"Room was clean and comfortable"

"Room was clean and comfortable, check in and out was easy and quick with staff. There was enough parking."

"The staff was helpful and the room clean, the water in the shower hot with good water pressure, the towels were plentiful and and the maid service efficient, its just a tired building with worn fixtures outside the immediate entrance area. But for a visit to Provendence it is located in a very good area of town."

"breakfst was fresh some areas of prking were dimly lit room was never cleaned during stay just fresh towels $100 dposit never credited to account "

"Decent hotel although check in staff could have been more welcoming, we come from Northern Ireland so it’s pretty obvious we’re not local when we speak, so why push for a local address when it’s obvious we’re travelling. Good point is there is a sports bar across the parking lot that is amazing, well worth a trip in its own lol Rooms were spacious and clean although refurbishing was going on in the same corridor, I would have though they could’ve co rained the floor they were painting."