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Their guest service is a 20/10. I called earlier in the week to ask about arriving early and parking. They were gracious and accommodating, saying we could check into our room if it was ready when we arrived. On arrival, the doorman (shamefully I didn’t get his name) was welcoming, friendly and efficient. I had injured my knee a couple of days earlier and was on crutches and he did everything he could to help me. At the front desk, Jared and Dominique were warm, welcoming, professional and...

Exceptional hotel. Primarily, the staff was professional and courteous with personality. Ricky was outstanding at check-in, Giselle was enjoyable at the wine bar, and Kevin was kind at check-out. The room was quiet and very well designed. Little details in the design were smart and made it super comfortable. Love the blackout shades and the shade in the “window” of the bathroom. Nice to have a foot bar in the shower. There were no plastic bags in the garbages. Loved the floor material. Super...

Great place, friendly staff. Comfortable accommodations with a nice breakfast. Pool is wonderful during the summer months. There are 2 great places to eat across the street right by the river-Farmhand & Stumptown brewery-very convenient. Also convenient to Armstrong Woods. Will be back!

The room was clean and fresh. The bed linens were crisp and clean. The room was equipped with a coffee maker, microwave, refrigerator, iron, flat screen tv, and hair dryer. Complimentary bottled water, coffee, fruit and pastries are provided in the main office in the morning. The hotel staff was friendly, even going so far as to remember and address me by my name when greeting me in the morning. My primary complaints would be 1) the road noise, which, for the most part can be shut out by...

Very friendly and helpful staff. Our room was cute and comfortable.

Very clean, loved the breakfast options in the morning! Pool was available untill 10pm!!! Only downside was the walls are thin and you can hear the next room over but it beats other Hotels near by I give a 5 star I would definitely be back in the future!

So the Inn and receptionists, waitstaff fine dining restaurant were great. Food was phenomenal too. But the majority of the staff at the restaurant across the street were cold, unfriendly and a bunch of prudes. I politely asked one of the waiters if i could sit at the bar and he said “Well can you? Like physically. Go see the hostess she needs to do a headcount.” I go see the hostess and she was like hmm 1 person not sure let me see. Made a face and spoke to her colleague. This was when they had...

Great location. Friendly staff. Customer service was excellent, we will come back again!

Easy, clean, safe and affordable. Thank you!

The emblem is a true gem. the staff from the moment we walked in until the moment we left were exceptional, friendly and accommodating. The room was very comfortable, and we loved all of the creative touches if you are looking for comfort, fun and inspiration stay here.

My stay was fantastic. The only negative thing I experienced was that they removed the US flag from its place of honor at the peak of their hotel in order to fly a pride flag in its place. As a veteran whos friends gave their lives for the US and whos coffins were draped with that flag, this was intolerable. There were plenty other places they could and did fly the pride flag. It should never fly in lieu of the Stars and Stripes.

A Sublime Experience at Hotel Nikko San Francisco Our stay at Hotel Nikko in San Francisco was nothing short of extraordinary. From the moment we arrived, we were enveloped in a sense of calm and luxury that made this trip unforgettable. Hotel Nikko seamlessly combines understated elegance with the vibrant energy of the city, making it the perfect choice for both relaxation and exploration. The service throughout our stay was impeccable. Every staff member we encountered—from the front desk to...

Great stay!

Sure place to be when going to Monterey

Good hotel

We love Wave Street Inn! So close to Cannery Row. The room was comfortable and clean. I usually find something wrong about a place but not here. Plenty of towels, very clean shower, comfy bedding. There’s a couple of fire pits they light on the second floor and plenty of chairs to hang out. Just so very pleased all around.*Please note: they do charge a parking fee for each day of your stay but you know what? You’d be paying to park in a garage or lot anyways. This isn’t any more than that. Plus...

First time staying and I regret never doing it before. The view from our first floor balcony was amazing. Plus there is a walkway to get to the harbor right out back. Room was very clean and exactly how they describe. The ice machine was centrally located and biggest i've seen. Room was quite. Almost like we were the only ones there. Can't wait to go back.

Convenient location where you can walk everywhere you want to go in Monterey. Beautiful, clean property with a superbly friendly staff. We've stayed here several times and it never disappoints!

Staff was so friendly. Hotel was clean, pool and spa were so nice. Room was nice and plenty of space for a family vacation.

We stayed with our preteen and little guy and it was wonderful. Area felt pretty safe. We had a bay view room and got to watch the lighthouse at Alcatraz at night. Real close to dining, Ghirardelli Square, Fisherman's Wharf and just a couple blocks from the Big Bus station. Breakfasts were good and definitely saved money not paying for that every day! They are strict about the breakfast cutoff.