"The Check In was a smooth process, Nice Customer Service,The Room was decent, the bed not the worst or best. Their was hair in the tub,more detailed sanitation clean is needed. For the location, price I'd stay again. Nice outdoor patio, no chair or table could use one. The Mexican Restaurant was good,would recommend eating there. Overall good stay."

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"The breakfast was very good. It offered a variety of items and was delicious. Parking was abundant and safe."

"Awesome place to stay! Friendly staff. Clean rooms! Will stay again!"

"Location is pretty good but is definitely a climb coming back from fisherman’s wharf and cannery row. Rooms need updating; for example, our bathroom window was broken and taped closed. Breakfast was good and a generous amount of food. Staff was friendly and welcoming. Idea for customer service improvement - omit the early check in fee; if there is room availability and it won’t affect your business financially, letting your guests check in early is tremendously helpful and a huge relief after...

"There were only two towels in the room upon arrival for a family of four. Had to go get more. There was no trash can in the room. No shampoo, conditioner, or body wash provided. Also, no soap holder of any kind in the shower. So all your stuff has to sit on the shower floor. Shower water has to run for almost ten minutes to get luke warm water. Dial was on full hot the whole shower time and never got anywhere near what a normal person would consider hot. Bathroom was very small overall. ...

"One of the worst Best Western's I have been to. Long check in line. staff was unhelpful. Door lock did not work. Locked out of room several times. Breakfast was terrible and mostly gone by 8:00 even though it was supposed to be opened much later."

"a"