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"Wi-Fi was intermittent. Had to pay extra to get into room before check-in time (3:30)"

"We loved the location of this hotel, it was walking distance to theaters and many top restaurants. The staff were always helpful and friendly. However, it needs some serious maintenance work. The shower never drained right, the second day we had to turn off the water three times in the middle of showering to let the water drain so it wouldn’t run onto the floor. After they tried to fix it we only had to turn it off once during each shower. We had water leaking from the ceiling in the bathroom on three mornings. The first time it happened it was clear from stains on the ceiling that it was a recurring problem. So not sure we would recommend this hotel for those reasons."

"Staff was very welcoming and helpful. Our room was very clean and functional. Excellent location"

"Parking extremely poor, very far to walk with suitcase in the dark alone. Even though paid at front desk I had extreme difficulty leaving and they tried to charge me a further $60. Towels smelled stale"

"The service is very bad."

"Breakfast was very expensive and had limited choices."

"Staff were really nice and the breakfast was great. The room was cool. It’s a slightly odd set up in that it has two separate towers so you sometimes have to travel down, across and then up again to get to one of the amenities. But it was an excellent and very family-friendly hotel. "

"Easy check in and check out. Very compact room but had all basic necessities and good fixtures. Only downside was one bedside lamp was not working"

"Excellent hotel"