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This hotel was such a lovely stay! The room was spacious and clean and having the kitchen to cook was a huge plus! Silvia was so kind and helpful and explained everything very well and said we could text her at any time for whatever questions we might have. We will definitely be back again! Thank you!!

Communication

Extraordinary stay! From the moment we arrived, the staff made us feel welcome, and the property was simply beautiful. The service was exceptional, and every detail made our stay special. Exceeded our expectations. Daniella in the lounge made our dinner enjoyable! We couldn’t have asked for a better experience! Parking too!

The staff was incredible. Beautiful views from our balcony. The included spa had a steam room, jacuzzi and sauna which we fully enjoyed. We considered staying another night after we saw the room for the first time! We would definitely recommend this hotel for an enjoyable stay.

The Lugano Dante hotel is a great hotel, the location can't be beaten, steps from the funicular and right by the city center, we walked everywhere. This hotel is very generous in terms of taking of customers, free drinks in room mini bar, coffee, espresso, apples, waters in the lobby, make one feel so much like home. The breakfast was one of the best we had in Switzerland (only behind the 5 stars hotel we stayed in Zurich), great selection with authentic Italian grilled veggies, cheeses, ham ,...

Phenomenal. Incredible architecturally significant property with top-quality gourmet restaurant offering mind blowing tasting menu. Staff is absolutely the best it can be. Best service and food there is. Must see and experience to believe.

Property is a little bit older but they are making upgrades. Rooms and bathrooms were clean and comfortable. Our bathroom had been upgraded and had lots of room…wasn’t your typical tiny European bathroom! Breakfast in the morning was amazing. Would stay here again.

Gabriella made my week here. She and the staff are very thoughtful. The pool is very nice and it’s a peaceful place between Torino and Milano.

Grand Hotel des Lles Borromees is a wonderfully elegant hotel set lakeside with beautiful grounds and gardens. My wife and I extended our stay from 3 to 5 nights - expensive, but well worth it. Where else on earth would be nicer than this? The views from our balcony of the lake and mountains were breathtaking. It is very meticulously kept up - did I say elegant - and spotless too. In the gorgeous lobby and bar areas we never saw how they did this - cleaning fairies in the middle of the...

This town was the ultimate of the word CHARMING! the hotel location was perfect and views of Lake Maggiore was amazing staff friendly breakfast perfect

Effective

The young woman at the reservation desk who greeted us was lovely and helpful. Her suggestions for the day and where to have lunch in Arona were most enjoyable. In the evening, a gentleman at the desk directed us to a restaurant nearer the hotel for dinner, not near the lake. Our fault for not being specific. All in all, a good choice for a close location to the airport.

Great unique property, showers are small but nice rooms.

My wife and I first visited Grand Hotel Dino several years ago on a tour, and the beautiful images remained with us. We decided to return this July and it was everything we remembered and much more. The hotel is spectacular and the scenery is as well. Hopefully on our next trip up north we will bring our entire family including our grandchildren. We know that they, too, will just love it.