"A big, modern, clean professional hotel in a absolutely perfect location! My room was clean and simple, (think Ikea) not a luxury room. But the common areas were outstanding, a big, welcoming lobby, lots places to relax. And the breakfast was 10/10, absolutely perfect!! Great breakfast room and staff, incredible food, perfect coffee service (machines, hot milk, everything and anything you could want). But the best thing about Barcelo Bilbao Nervion is Sandra at the front desk. She helped me make the best of my stay, truly personalized my visit. Without Sandra, it is nice hotel, with Sandra it was a joy, like having a friend to help me. Thank you!"
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