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Great location and facility

Excellent staff, very polite, accommodating and welcoming. Its minutes walk away from Times Square. Everything is near by. I love staying here. Always my go to hotel. Thanks

Great location would stay there again.

Amazing

Nice bakery for breakfast.

Great location! Great restaurants nearby! Comfortable beds. It would have been nice though if a little birthday card or something was put in my room! Other than that you cannot go wrong staying here and I’m planning to again!

The only thing I didn't like was the parking situation, but understand it's NYC and parking isn't always convenient.

Clean and great staff

I stayed here recently with my husband and daughters and it was perfect! The staff was friendly and helpful, the room was clean and comfortable and the location was absolutely perfect! They had even upgraded us to a suite!! We had absolutely no complaints and will be staying here again on our next visit!

Free availability to a delicious breakfast. Located near many tourist spots. The friendly staff always greeted you anytime you walked through the door.

This was a beautiful property with amazing customer service! Karma helped us with check in and check out which were both very smooth processes

Travel to NY often. The Arlo always is a great stay. Clean, smells amazing, good vibes, friendly/stylish staff, great decor, reasonably priced. Just do it. Stay here. Perfect for solo travel.

Great location and the staff were very friendly. There are so many things within a walkable area. The hotel is very clean and comfortable. There is some construction inside going on, but it was never an issue. The rooms are very quiet and you can barely hear the street noise. The rooms are smaller, but that is New York. It was a good size to relax after a long day of exploring and get ready for the day. The staff were very nice and helpful. The area was very safe. I would definitely stay again....

I really enjoyed my stay. If you're looking for a quiet place - this is not it, though. You can hear the street noise. It's New York, after all. Just mentioning this as I noticed it, but quickly got used to it. The location is great. Near subways, restaurants, Broadway. Almost everything is walking distance away. The room is good and a welcome respite from the busy-ness of the city, but we didn't spend much time in it, because there is just way too much to see and do and too little time.

Very new interior. A good deal compared with other hotels in the area. Nice midtown location. Nearby subway and bus. Nice little cafe inside hotel (and bar in late afternoon and evening. Rooms while not large are big enough and larger than many hotels.

Breakfast was yummy and different every day- it was busy, but the staff did an excellent job of keeping food stocked and the area cleaned up. Even though it was crowded, we never had to wait long for anything. The room and hotel were clean and beds were comfy. We really liked the fridge and microwave in the hotel- it was really nice for heating up some late night leftovers. There was also a water and ice machine on our floor, which was very helpful.

Absolutely love this hotel! Staff is very friendly. Will absolutely be staying here again!

We enjoyed our two night stay at the Romer's. We came in on the subway from JFK, and it was about 1 block walk from the subway station. We came to eat food and see the museums, and Hell's Kitchen is ground zero for foodies! We found great places to eat within a 15 minute walking distance. Two things we didn't prepare for. We came to NYC with practically no cash, as we had just come from a recent trip to Europe, where everything is cashless. Tips are still paid in cash in NYC in many...

Beautiful room and friendly staff. Wish there were microwaves in the rooms but they do have one downstairs for everyone to use