Search Cottages in Northwest Akron

"First of all when we checked in, my husband was informed we'd been put in a "pet room." We did not ask for a pet room, and did not want one, but the hotel clerk said that was what we got. She gave my husband two coupons to use in the bar, restaurant, or gift shop. We immediately noticed a smell when entering the room. Then, a dog began barking down the hall. "What did we get ourselves into?" I wondered. I called the front desk several times before anyone answered. I asked how we could use the coupons in the restaurant if the restaurant was closed. "You can use them in the gift shop for snacks and such," the woman replied. My husband went to the gift shop which was actually the front desk area, and asked the woman why we were put in the pet area of the hotel when we had no pets. "You got what was left because you didn't book directly with us. You booked through Expedia, so you can either stay in what's left or leave," the woman said curtly. Our room smelled of wet dog; the hallway smelled, too. A dog would bark repeatedly whenever someone walked down the hall past it's door. The bathroom was old, with a large wet spot on the ceiling where the paint was bubbling. The towels had strange yellow stains like they'd been used to mop up dog urine. The sheets on the bed were rough, and the pillows were so hard and uncomfortable. It was terrible! I would NEVER recommend this hotel to anyone."

"Had to walk go to front desk to get items for kitchen, towels and toiletries. No staff available to deliver items to room. The breakfast was pretty basic. Will be booking somewhere else or an air b nb."

"Staff was super nice and when the breakfast had a good spread. Would come back!"

"Basic room, clean, and felt safe. The air conditioner was super loud and the curtains did not fit the window properly, so bright light from the outside walkway shined into the room all night. These rooms have outdoor access with no interior hallways. If you are light-sensitive or want extra privacy from people walking by, bring something to clip the curtains together and secure the edges. Overall, it was clean, I felt safe, and the price was right."

"My room smelt like cigarettes and the shower floor wasn’t very clean at all. The pool and hot tub were gross"

"The bathroom shower had hair in it upon arrival. There were dead bugs in the corner and garbage under the desk. There was coffee but no coffee pot. TV didn't work well. There was one semi working elevator that we got stuck on at 1:00 in the morning after returning from a concert. Parking was available but difficult. Parking lot not lit up for the far spots. The water was cold and the pool was cold. The hallway carpet was dirty and smelled stale. Would not return or recommend."

"Room was great! Staff friendly. Bed comfortable. But the walls are paper thin and most rooms have adjoining doors and we could hear every word and move by the people next door. Other than that it was a good stay!"

"We went to Cuyahoga National Park and it was nice to stay somewhere close and loved restaurant in Hotel:)"

"The staff were awesome and the breakfast is always world class."