2/10
First of all the positives, this property is in a great location, 50 yards from the beach. The house is spacious, well equipped and clean. The property was let down by the fact that whilst using the bathroom shower, water leaked through the ceiling in two separate places, into the kitchen below. When we contacted the proprietor we were told she was aware of the issue, and that we should ensure the shower screen was positioned correctly, with the shower head directed away from the screen. Despite this water continued to pour through to the extent we had to leave a bucket and basin on the kitchen floor to catch the water. We have since tried to contact the proprietor and sent her messages which she has read, ignored and now blocked us from further contacting her. We were also charged additionally for towels which were small and threadbare. There was also a bettle infestation in the lounge area which caused us to eat out a few times. This is the first property I have ever given a negative review about and we holiday in the UK loads and always rent. We will be back in Mundesley but not Smugglers Outlook.
Amanda S.
أقام 7 ليالٍ في شهر يوليو عام 2022