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The Maids Head Hotel

4.0 star property
Travelers find the perfect blend of comfort and exploration at this Norwich hotel, with kids' meals at the on-site restaurant and easy access to historic Elm Hill

Choose dates to view prices

The Maids Head Hotel in Norwich offers the WinePress at Wensum restaurant on-site. Families love the kids' meals, and everyone enjoys in-room WiFi. Its prime location near Norwich Cathedral is perfect, with bike rentals available to explore Elm Hill and Tombland areas.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Parking available
  • Business services
The current price is AED 595
AED 713 total
includes taxes & fees
26 May - 27 May

About this property

The Maids Head Hotel

  • Upscale historic hotel near Norwich Cathedral
  • Located close to Elm Hill and Tombland, The Maids Head Hotel provides dry cleaning/laundry services, a bar, and a restaurant. Stay connected with free in-room WiFi.
  • You'll also enjoy perks such as:
    • Full breakfast (surcharge), free bicycle rentals, and self parking (surcharge)
    • An electric car charging station, express check-out, and meeting rooms
    • A front-desk safe, a banquet hall, and luggage storage
    • Guest reviews give top marks for the central location, helpful staff, and first-rate property condition
  • Room features
  • All 84 individually furnished rooms offer comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like pillow menus and laptop-friendly workspaces. Guest reviews speak positively of the clean rooms at the property.
  • Extra amenities include:
    • Bathrooms with shower/tub combinations and free toiletries
    • Plasma TVs with satellite channels
    • Wardrobes/closets, recycling, and electric kettles

Awards and affiliations

  • Eco-Certified Property
  • This property participates in ECOsmart, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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The price is AED 317
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includes taxes & fees
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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children aged 12 and younger eat free breakfast
Rollaway/extra beds are available for GBP 20.0 per night
Cribs (infant beds) are available for GBP 10.0 per night

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 15.00 for adults and GBP 7.00 for children
  • Uncovered self parking fee: GBP 10.00 per night
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Crib (infant bed) fee: GBP 10.0 per night
  • Rollaway bed fee: GBP 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is The Maids Head Hotel pet-friendly?

Yes, this hotel allows dogs (limit 2 total). There's a fee of GBP 10 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at The Maids Head Hotel?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at The Maids Head Hotel on 26 May 2026 start from AED 595, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for GBP 10.00 per night.

What time is check-in at The Maids Head Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at The Maids Head Hotel?

Check-out is at 11 AM. Late check-out is available for a fee.

Where is The Maids Head Hotel located?

Located in Norwich City Center, this historic hotel is steps from Tombland, Elm Hill, and Norwich Cathedral. The Forum and Norwich Castle are also within 15 minutes. Norwich Station is 11 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.2

Wonderful

9.6

Cleanliness

9.0

Amenities

9.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 692 out of 1008 reviews
Rating 8 - Good. 245 out of 1008 reviews
Rating 6 - Okay. 49 out of 1008 reviews
Rating 4 - Poor. 16 out of 1008 reviews
Rating 2 - Terrible. 6 out of 1008 reviews

Reviews

Verified

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, perfect location, lovely staff.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming hotel in a central location. Lovely room (large bathroom!) and great breakfast choice.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Lovely hotel. Recommend.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Laurence

Liked: Cleanliness, staff & service, amenities
Room was good, all the staff were very friendly and helpful
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice & comfortable, staff were great
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good, pleasant quiet vibe, good location
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, amenities
Lovely hotel in great location, staff very helpful and clean and spacious room.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old hotel in an excellent location for the city centre! We stayed in the Surlingham junior suite and the room was big and so full of character we absolutely loved it! The staff were so friendly and helpful and we would totally recommend staying here!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, amenities
Very helpful staff, great breakfast, quiet rooms and a great shower!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
room was nice and warm and clean, and very quiet in the evening as well.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms and hotel were very clean . All the staff were polite and friendly. Didn't have breakfast or use bar. Large carpark and close to everything. Would definitely recommend.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Summar

Great and comfortable stay
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities
Room spotless, great location would definitely stay again.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Matthew

Liked: Amenities, property conditions & facilities
The rooms were nice and clean and the staff helpful and friendly . I would stay again .
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Alexander

Great stay, comfortable and clean, friendly polite staff
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Beth

Liked: Cleanliness, amenities, property conditions & facilities
Great room, lovely Christmassy vibes in the hotel
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities
Absolutely lovely hotel. Clean, well equipped rooms. Comfortable bed in roomy atmosphere. Staff friendly and helpful. Great location. Easy walk to many things to see.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities
Great hotel for the price. Lovely facilities and location.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Adrian

Liked: Cleanliness, amenities, property conditions & facilities
Very clean room, helpful staff, excellent room heating on a very cold january night.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Lesley

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, full of history in an excellent location next to the cathedral with parking. The staff were friendly and helpful. The room was well appointed and the bed comfortable! Very happy with our stay.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Jane

Liked: Cleanliness, staff & service, amenities
Room. clean except for top of TV Excellent central situation great place to stay
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Hotel is clean, comfortable and food good at breakfast. Really well situated.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Liz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were really friendly and polite and very helpful. Lovely place to stay with a lot of history around every corner. Room was perfect.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Mrs kate e

Liked: Cleanliness, staff & service, amenities
Clean room nice bathroom,very nice staff
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities
Lovely stay at the Maids Head, my first time staying there for my annual trip to Norwich. The room was lovely and super clean and cosy. The staff were also super friendly and very helpful
Stayed 1 night in Dec 2025