Search Chalets in Norwood Hill

"The staff were great and very helpful with information and tips. The room was clean and the sizeable bed was comfortable. The bathroom had a couple of issues though. The sink would not hold the water and the shower wand would not hold its position. Not deal breakers but annoying. "

"What a great value hotel for Gatwick Airport, very modern and comfortable, great bar and facilities, for the price point this is superb!"

"I ordered room service which took 45 mins . The hot soup i ordered was cold! I requested coke zero , unfortunately regular coke sent. I had to wait again for it. So room service was horrible!"

"The room was modern, clean, spacious and well equipped. The staff were endlessly helpful, polite yet friendly and efficient in their tasks. The amenities and parking were just as described. Overall, excellent! The food in the restaurant / bar was exquisite and fairly priced although they could do with updating their allergens list as it was a little vague in places."

"Unfortunately they renovating the premium room we booked and they therefore put us in a standard. Would have been nice to know that renovations would affect our booking"

"Parking charges are misleading. “Additional charges for parking may be applicable” is very different from not having their own carpark & having to use the public carpark opposite the hotel with charges starting from £10 for overnight & getting ridiculous when you stay longer. Payment is taken by hotel in reception. The room I stayed in faced the road. Large clean room with the strongest water pressure I’ve come across in the UK. But the traffic noise from the road was off the scale. No double glazing, busy road, very close to the roundabout and next to a bikers pub. It was too noisy to follow a phone conversation or watch tv, never mind sleeping. The staff were lovely. "

"This hotel is worth the money if you are flying out of Gatwick. The staff are very nice the hotel is clean and quiet and it is attached to the airport so its very easy when travelling. Highly recommend."

"Meals excellent, my room in need of refurbishment "

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