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"The Jacuzzi tubs were always very full. Need more space."

"They even gave me a sandwich because I had to leave early, I couldn’t stay for breakfast. The window couldn’t be closed properly, it needed repair."

"This is not a hotel--not between 7 pm and 9 am. It is an essentially empty building with rooms in it. I was traveling through the area and Hradec Kralove was a good stopping point. This looked like a nice enough small hotel from the website. But when when I got there, there is no one there. I got an email the night before informing me of the dismal office hours and with instructions on how to access the room. I got a code to punch in. This was much more like an airbnb-type place, only not really furnished and nothing but a bed, a tiny fridge and a small shower room. Plus side: the wifi worked great. The website says that parking is available. Yeah, right. Public parking a good 10 minutes walk away. It was snowy and icy. Beware! if you have walking/balance issues. You CANNOT park on the street or you will get towed. They knew I was driving and needed to park, but they didn't arrange anything. Once I got there and discovered the parking situation, I called a number hanging on a wall and though the young lady was literally just 50 yards away in a different building, she couldn't come to give me a parking pass for the night on the street. I had to drive to the public parking garage and then walk back. At least I didn't get towed while figuring it out. At least the room was very clean - 100% wood floors. Think Spartan. The heating is old radiator style. Not efficient. No breakfast. I left early and checkout was simply leaving the room door closed. I will go elsewhere next time."

"Very nice hotel with everything you might need. Friendly front desk employees who spoke English. Rooms are clean, roomy enough, lots of outlets, shower and toilet separate. Great location in main square with pedestrian area close and a castle directly behind for great trails and view. I wouldn’t hesitate to recommend this hotel. "

"Reception girl was very friendly and helpful."

"best hotel in Trutnov, very clean, reasonable priced, good breakfast and great attention to detail from owner"

"It is excellent in all standards "