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"Absolutely brilliant hotel, right on the door step to everything, staff couldn’t do enough for you, food was lovely, everything was spotless "

"The hotel room is spacious and comfortable. The hotel has a bar-restaurant with a very pleasant atmosphere. There is a bus stop right in front of the hotel (Cystersów), which takes you to the city center in 10 minutes."

"Very nice hotel, great breakfast "

"We really enjoyed our stay here. Was a little loud at night but didn't really bother us that much. Everything we wanted to do and had booked was all within walking distance from the hotel. Not our typical kind of breakfast but overall we were happy with everything on our trip :-)"

"Best part was very near to city centre and room was very specious and clean."

"Location is just perfect."

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"This hotel has definitely lived up to its 5* rating. The beds are very comfortable probably the best sleep I’ve had in a long time. The staff were so friendly & incredibly helpful. I had a problem with my booking to the concentration camp & the receptionist kindly offered to call them for me. Reception staff also contacted the transfer company to confirm my booking as I was having issues with my mobile. Small gestures but made a big difference to my stay. If I return to Krakow I would definitely stay here. The hotel is beautiful very clean & only a short walk to the main square."

"Excellent hotel in the heart of the old city, would recommend to anyone traveling to Krakow. Should I return to Krakow, I will certainly stay again. "