Chalets in Nuevo León

"3dias seguidos reportsmos el no service del cuarto en los 3 dias nadie superviso la limpieza de la habitation, bano y cafetera. El cuarto dia el manager Fernandez tomo accion y nos movie de habitacion"

"Everything was very good very nice people. The only thing is the restaurant too expensive for the class of food."

"El hotel está un poco viejo. Huele mucho a humedad . Los elevadores muy lentos . De los 3 , uno descompuesto. Las alfombras sucias . Bufete variado calidad normal . "

"This hotel is outdated and needs a good renovation. Water from the shower was all over the room bathroom (Even with the door closed), drain was half blocked so a pool on the shower was created. Floors were full of scratches and trims were all broken or damaged. Bed was OK They provide a bare minimum of bathroom amenities (be prepared to bring your own stuff) Hotel is well located but seems like they dont care about guests complaints."

"The check-in is always delayed"

"Everything was great especially the girls that help us check in "

"Excellent location near restaurants and shopping malls. Staff were great and attentive. Room was clean and had a great view. Will definitely go back and stay again in future. "

"Great great breakfast, excellent service"

"The rooms have broken and damaged furniture. The shower curtain was too short for the shower and had no shower liner. The blind was broken and could not go down. Second room I was shown was worse."