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Jezami Hotel

3.0 star property
Hotel in Nuku'alofa with free breakfast and a 24-hour front desk

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Photo gallery for Jezami Hotel

Front of property
Reception
Suite, Ensuite | In-room safe, WiFi, bed sheets
Lunch and dinner served
Suite, Ensuite | Balcony
Jezami Hotel combines comfort with convenience. Guests start their day with continental breakfast on the terrace and can enjoy lunch and dinner at Momma Tuna's Kitchen. The property provides WiFi, laundry facilities, luggage storage, and free self parking.

Reviews

7.4 out of 10
Good

Popular amenities

  • Room service
  • Breakfast included
  • 24/7 front desk
  • Air conditioning
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 1 of 1 room

View all photos for Suite, Ensuite

Suite, Ensuite | In-room safe, WiFi, bed sheets

Suite, Ensuite

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Private bathroom
Microwave
  • 32 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

About the neighborhood

Map
Salote Road Fasi, Tongatapu, Nuku'alofa

What's nearby

  • Talamahu Market - 10 min walk - 0.9 km
  • Basilica of St Anthony of Padua - 13 min walk - 1.1 km
  • Royal Palace of Tonga - 19 min walk - 1.7 km
  • Ancient Tonga - 5 min drive - 3.9 km
  • Flea Market - 5 min drive - 3.7 km

Getting around

  • Nuku'alofa (TBU-Fua'amotu Intl.) - 43 min drive

Restaurants

  • ‪Leiola Downtown Cafe - ‬18 min walk
  • ‪Friends Cafe - ‬10 min walk
  • ‪Billfish Bar and Restaurant - ‬2 min drive
  • ‪Waterfront Coffee - ‬15 min walk
  • ‪Cafe Escape - ‬11 min walk

About this property

Jezami Hotel

Property highlights
Free continental breakfast, a terrace, and a coffee shop/cafe are just a few of the amenities provided at Jezami Hotel. The on-site restaurant, Momma Tuna’s Kitchen, offers lunch and dinner. In-room WiFi (surcharge) and laundry facilities are available to all guests.
Other perks at this hotel include:
  • Free self parking
  • A roundtrip airport shuttle (surcharge), a 24-hour front desk, and a front-desk safe
  • Meeting rooms, luggage storage, and smoke-free premises
Room features
All guestrooms at Jezami Hotel feature thoughtful touches such as air conditioning and separate sitting areas, as well as amenities like safes and WiFi.
Extra conveniences in all rooms include:
  • Bathrooms with showers and soap
  • Balconies, separate sitting areas, and refrigerators

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Property amenities

Internet

  • Available in all rooms: WiFi (USD 3 per day)
  • Available in some public areas: WiFi (USD 3 per day)

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Momma Tuna’s Kitchen

Things to do

  • Ecotours

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 32-inch flat-screen TV

Food and drink

  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 11 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 3 per day (rates may vary)
  • Fee for wireless internet in public areas: USD 3 per day (rates may vary)
  • Airport shuttle fee: USD 30.00 per person (one-way)
  • Airport shuttle fee per child: USD 20.00 (one-way), (up to 12 years old)
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Property is also known as

Jezami Hotel Nuku'alofa
Jezami Nuku'alofa
Jezami Hotel Hotel
Jezami Hotel Nuku'alofa
Jezami Hotel Hotel Nuku'alofa

Frequently asked questions

Is Jezami Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Jezami Hotel?

Self parking is free at this property.

What time is check-in at Jezami Hotel?

Check-in begins at 11 AM.

What time is check-out at Jezami Hotel?

Check-out is at 11 AM.

Does Jezami Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 30.00 per person applies.

Where is Jezami Hotel located?

Situated in Nuku'alofa, this hotel is within a 15-minute walk of Talamahu Market, Basilica of St Anthony of Padua, and Royal Palace of Tonga. Royal Tombs and Centenary Chapel are also within 1 mi (2 km).

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Reviews

Jezami Hotel Reviews

7.4

Good

7.8

Cleanliness

6.6

Location

7.8

Staff & service

7.4

Eco-friendliness

7.2

Property conditions & facilities
Rating 10 - Excellent. 19 out of 53 reviews
Rating 8 - Good. 17 out of 53 reviews
Rating 6 - Okay. 6 out of 53 reviews
Rating 4 - Poor. 2 out of 53 reviews
Rating 2 - Terrible. 9 out of 53 reviews

Reviews

6/10 Okay

Stanley

Liked: Cleanliness, amenities, property conditions & facilities
unreliable booking system, staff not upfront but they tried, poor timing and lack of communication. overall staying, not bad and not good either, just in the middle
Stayed 5 nights in Oct 2022

8/10 Good

Poi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good but only the sink in the toilet is something stuck inside
Stayed 7 nights in Feb 2023

8/10 Good

PATRICK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room with microwave, fridge, water jug and limited cable tv . 6 min walk to main part of town. Off street Parking out the front. Hot breakfast cooked on the morning. Friendly staff. Some furniture is a bit worn, water pressure can be a bit low at times. Overall its Tonga and good for a couple of nights.
Stayed 2 nights in Feb 2023

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, amenities
Housemaids can do better service with restrooms. Our restroom wasn’t cleaned it was just restocked with towels. Other then that it was amazing!
Stayed 12 nights in Jan 2023

6/10 Okay

Rodney Cranston

Liked: Cleanliness
Disliked: Staff & service, amenities
It was acceptable but shabby. The shuttle didn’t exist. When I arrived no one was awake to let me in….as I was told there would be. Taxi driver had to rouse the security guy. It was walking distance from downtown which was an advantage since there was unpredictable transportation.
Stayed 6 nights in Jan 2023

4/10 Poor

Molly

Disliked: Amenities, property conditions & facilities
Was ok but last cming up to the last day they tld me i had to pay i tld then no o dnt need to pay as i alrdy made full payment on the website they still said to me no all people tht stay there they mk payment lole me they still need to pay i was pissed off so i tld them no i woll mk contact with Expedia so i did i chatted with Terry an she said to.me no u dnt need to pay them as u hv made full payment to the website on the 13/01/2023 so she called the hotel an tld them the wkers said to me tht when people mk payment to Expedia u still need to pay them as they only get half fem Expedia an i need to pay them the other half i said to them NO i use Expedia a bit once u mk payment to them u dnt need to mk anymore payments to the hotel so i was pissed off at tht plus on Sunday there were no fresh towles given so i asked the security if i cld hv sm fresh towels as there was no wkers around an he said tbt he will call the lady on mobile we didnt get the fresh towels till 10am the next morning on the Monday tht they asked me to pay them so u can imagine hw many people tht they do this to an also the security ask for my husband watch if he can hv it hoieee was not happy with tht as well an the sheets as we stayed there for 7days the sheets to the bed was never changed in those 7days we stayed there when other hotels when ur sraying there tht long they will change ur sheets for u wont be staying there again.
Stayed 7 nights in Jan 2023

10/10 Excellent

Louisa

Liked: Staff & service, amenities, property conditions & facilities
Affordable and great service! I will be staying here whenever I come to Tonga and will recommend it to my family and friends.

10/10 Excellent

SHERALY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Only Problem no WIFI, not Internet. everything else was Excellent.
Stayed 7 nights in Sep 2022

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the staff, fresh breakfast every morning with a smile. Great knowledge of the area and the sights. Perfect location for whale swims. Lexia, knows her job as a mgr. Well trained staff...I'll be back for sure! Tahoe Joe
Stayed 6 nights in Aug 2022

2/10 Terrible

Tiree

Disliked: Staff & service
On arrival we were told they had double booked our room and if we had of arrived earlier we would have got the room. We had confirmed the booking one week prior over the phone. They had little remorse and made us to feel like it was our fault for not coming first. I had ask for my money to be returned and they could not help with a time frame and said they couldn’t help. I had to contact Expedia to have my money returned.
Stayed 1 night in Aug 2022

2/10 Terrible

Tangifetaua

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the location but i don't like how they treated the customers was very Rude. Towel was not clean Theres no hot water
Stayed 3 nights in Jul 2022

6/10 Okay

Nobuhiro

Liked: Cleanliness, staff & service
Disliked: Room comfort

お湯が出ない‼︎

シャワーのヒーターにソーラーを採用しているらしいが、朝と夜にお湯が出ないので、風邪をひいてしまった。ソーラー以外のシステムを併用すべきである。
Stayed 22 nights in Jul 2022

10/10 Excellent

jo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property.fantastic service. I reserved here. They actually researched and foumd my flight and picked me up at airport . i was so surprised. I booked one night they were fool next day. So they put me up in back up property . then i reserved next 2 nights on here. They took me to the other property then back to the first one for my last 2 days. Great service. They gave me a ride to a dance show for island and back. They took me to get rental car. When i declined getting the car they took back to hotel...For 80 tongen they gave me a tour of the island. They even helped me get a booking to one of the other islands by boat. Plus breakfast was included. Super hotel made my stay in tonga so much easier....with these guys you wont be alone....they will help if you let them...
Stayed 2 nights in Oct 2019

8/10 Good

CarissaPaniora, Auckland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to town, but I didn't realize i had to stay there until I arrived at hotel.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
The hotel car was waiting for us on arrival (NOTE it was offered for free on our booking but we had to pay 40 tops, it is NOT free) and despite our booking several months earlier and for 4 nights we were told they had overbooked and instead of the hotel we were driven to a house much further from town for the night. An adventure but a disapointment too. No apology or refund offered, owner abroad and told no manager to speak with. Jezami itself was very good, the room was massive and clean for the 3 nights that we did stay but very few tv channels and no access to watch the rugby. Did have a kettle but no tea bags, milk or coffee. Great location, less than 10 mins walk to town and a good supermarket right next door with a big bakery a short walk in the opposite direction. Turn left out of the hotel. Breakfast was very good but the promised pancakes never happened was always eggs on toast plus cereal and tea/coffee. Overall we would stay again.
Stayed 4 nights in Oct 2019

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely people, nice place

A big and spacious room that was clean and comfortable. Breakfast was delicious and the staff were friendly and helpful.
Stayed 5 nights in Sep 2019

8/10 Good

PUI HANG

Liked: Cleanliness, property conditions & facilities, room comfort

resonable price

The organzing was soso. But they are friendly. they forgot i would stay in their hotel. but in the end all sort out. wifi connetion was soso.,.. but resonable price
Stayed 5 nights in Sep 2019

2/10 Terrible

Clara, Milano

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel pessimamente gestito!!!!

Siamo arrivati la sera tardi del 3:9 a Tongatapu e il mattino seguente alle 3,30 dovevamo essere pronti per andare in aeroporto per il volo per Vava’u che decollava alle 5,30. Siamo stati accolti da un uomo che non parlava e non capiva una parola di inglese. La ns camera prenotata da tempo e completamente pagata non era disponibile. Dopo quasi un’ora di proteste siamo riusciti a parlare per telefono con la proprietaria e miracolosamente la camera ci e stata assegnata. Dovevamo lasciare in hotel dei bagagli per evitare extra weight nel volo del mattino ( solo 15 kg che in aeroporto sono diventati solo 5 a testa e abbiamo dovuto pagare 50 dollari du Tinga a testa) , bagagli che avremmo ripreso ripreso al ns dormendo un'altra notte al Jezami e l’uomo incaricato di assisterci non aveva ke chiavi della reception, dopo mezz’or di discussione con i bagagli in strada e con il rischio di non arrivare in aeroporto in tempo per il volo finalmente si soni materializzate le chivi di un locale adiacente e abbiamo potuto lasciare i bagagli. Da Vava’u abbiamo inviato email chiedendo se i bagagli erano stati sistemati e la risposta è arrivata dopo due giorni. Conclusione non andate in questo hotel !!!!!
Stayed 1 night in Sep 2019

2/10 Terrible

Lene

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Virkelig, virkelig dårligt hotel oplevelse.

Hotellet var overbooket, så de forsøgte at få os til at acceptere ophold på Tuna’s Lodge istedet, som har samme ejer. Tuna Lodge er et faldefærdigt to familiers hus, som lå i et slum kvarter, langt fra centrum. Ligner et bevidst scam, hvor de sælger værelser på Jezami, som de ikke har, og så giver folk Tuna Lodge istedet for. Kan absolut ikke anbefales.
Stayed 1 night in Aug 2019

8/10 Good

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall is good

Little place upstairs from a shop that also belongs to the Hotel’s owner. The location is not great, but less than 10min walking to some bars, cafes and restaurants. The room is big and comfortable. It was clean as well. The room has facilities as TV, iron, microwave and fridge. We didn’t use the restaurant, I cannot tell about it. The overall is good. The price is fair.
Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel hat uns mitten in der Nacht einfach zu einem anderen Hotel bringen lassen, das vorher nicht mit uns abgesprochen und uns auch nicht von dort mehr abgeholt. Das Hotel war zwar OK, aber nicht das Gebuchte. Das geht gar nicht, ohne Absprache. Anscheinend muss man dann nicht nur ein Mail schicken, sondern ein Überseegespräch führen. Der eigene Shuttle wir anscheinend nur mehr für eigene Ausflüge eingesetzt. Transfer nicht gratis sondern gleich den Taxikosten vor Ort. Zimmer war OK, Personal freundlich, beim Abholen aber, trotz Zusage, nicht mehr da. Hundegebell von draussen und Musik von den parkenden Autos vorm Shophotel eine Katastrophe. Nicht vermittelbar mit dieser Geschäftspraxis, da bei Ankunft auch stockdunkel, keine 24h Rezeption,
Stayed 2 nights in Jul 2019

6/10 Okay

Aaron

Disliked: Cleanliness, property conditions & facilities, room comfort
Very basic accommodation. The room wasn't thoroughly cleaned after the last guest. Couldn't get the TV to work. Didn't find a complimentary continental breakfast.
Stayed 1 night in Jul 2019

8/10 Good

Karena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly owner and staff in the breakfast kitchen, great to have a cooked breakfast included in the price, rooms serviced each day, convenient location to town
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walk to town , Ofa the owner was friendly, helpful and knowledgeable, great to have a cooked breakfast included, appreciated having a beach towel provided
Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Nice breakfast, Quiet, good location. Some small issues with the amenities, but that is common in Tonga
Stayed 6 nights in May 2019