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"The staff at the hotel were wonderful and very helpful throughout our stay. I would especially like to recognize the Korean gentleman manager who assists with luggage — he was excellent and very attentive. During my first visit we had a few challenges due to my disability, but on this trip everything went smoothly and we were able to interact very well. I truly appreciated the kindness and professionalism shown by the team. Thank you again for the hospitality and support. It made our stay much more comfortable."

"We really enjoyed our stay at Fairfield Marriott. The rooms were spacious, very clean, and had a modern layout- the beds were so comfortable. The onsite parking was very convenient as we had a car, and the communal kitchen was especially great for heating up meals. They also had a coffee machine available for guests to use, which was a nice touch. We’d happily stay here again!"

"Its really nice hotel with a lovely food."

"Clean rooms, nice staff, many restaurants. Super convenient for skiing "

"Amazing experience! Onsen, rooms and allover environment was superb. The meals served were carefully prepared with an exquisite presentation. Staff is very kind and helpful. They’ll shuttle you to and from Nikko station to the Ryokan as well as guide you to the bus that takes you to Keyon. falls. In addition, the Ryokan plays calming music in the hallways and reception area. Gift shop is adorable and they add a special touch to putting your name on a plaque visible at the entry way into the Ryokan. We will miss this facility and hope to return again. "

"Our stay at Toyoko Inn Takasaki Station Nishi 2 was average, but there were a few disappointing aspects. Although we had clearly mentioned at the time of booking that we require a vegan breakfast, the hotel was unable to accommodate this request. It would have been helpful if this had been communicated in advance, as dietary requirements are important for many travelers. Additionally, the room was not cleaned to the standard we expected. While it was not extremely dirty, it did not feel properly maintained or thoroughly cleaned. Communication was also a challenge, as there was a lack of English proficiency among the staff. This made it difficult to discuss our concerns and clarify basic requests. On the positive side, the location near Takasaki Station is convenient. However, improvements in cleanliness, dietary accommodation, and English communication would significantly enhance the guest experience."

"This was my 3rd time staying here, great location a few min walk from the train and bus terminal, warm comfortable rooms, friendly helpful staff, it's a shame they changed the breakfast service, the curry and rice were excellent before... I'd definitely recommend eating at yuba komachi while in Nikko, delicious chicken cutlet curry, very good price and lovely staff, 2 min walk from the hotel "

"Location is perfect being a few minutes walk to the train station, Yuzawa Kogen ski lifts, restaurants and shops. The food for breakfast and dinner buffets were excellent in quality and variety. We stayed 4 nights and was not bored of the spread. "

"The staff are helpful. The room is spacious."