"The road to the facility is horrible, the facility is noisy, especially in the morning hours, the staff is rude, breakfast had spoiled ingredients, and I was charged for items I did not consume."
"The staff were wonderful, the food was delicious, and the hotel is right beside Lake Kivu. The chef even prepared food based on some dietary issues I had. In brief, I could not ask for a better stay. Kudos to all the kind and hardworking people working at this hotel "
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