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"I rarely leave negative reviews, but I feel it’s important to share my experience at Tommy’s Budget Rooms. Upon arrival, I was first given the wrong room, which had a broken shower and exposed electrical cables something that felt extremely unsafe. The bed was in very poor condition, with an unpleasant smell, and the towels provided were old and worn out. Loud music played until 4:30 a.m., making it impossible to sleep. When I approached the receptionist, he explained that he had no authority...

"I had a king size bed and a bathroom down the hall that was not shared with anyone else. It’s a great value, just be aware of what you are booking."

"Exceptional customer service! I highly recommend "

"Recommend if you want to live in the downtown of one of the safest areas in Kigali for a reasonable price, the staff here is what makes this place extra worth it, hospitality at its best"

"The place and hotel room is generally clean. But the room can become stuffy easily. The staff are very friendly and helpful. Good value for money considering the price."