Verified
2/10 Terrible
Michael
1 November 2025
Disliked: Cleanliness, staff & service, property conditions & facilities
This isnāt luxury. This property isnāt as advertised; donāt be fooled by the pictures. Itās burning but luxury. Itās basically a scam.
1. The beach isnāt private.
2. The place is a construction site with vast areas incomplete, and covered by straw mats
3. There were cockroaches in the room, and insects too. The doors are not properly done, thereās huge spaces at the top and under the doors, so the mosquitoes and insects just keep coming, even after you spray.
4. The restaurant was dusty - clearly the place isnāt frequently visited - so they only clean the rooms and areas when a guest arrives. The staff look genuinely surprised to see a guest -
5. Thereās just one lady at the front desk who also doubles as the cleaner, waiter, butler, everything other than chef and security. She resumes work at 9am, closes at 5 or 6 - canāt remember. And youāre basically on your own until she resumes.
6. Thereās no alcohol at the bar. Zero alcohol - you would think this would be clearly advertised and guests would be informed? No. You get there before you get told thereās no alcoholic drinks at the bar.
7. Overall, itās just such a disappointing and pretentious place thatās charging a lot of money for nothing.
I actually ended up cutting my stay short and moving to another resort - and Iām very glad I did.
Michael
Stayed 4 nights in Oct 2025