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"Quite and cleaniness"

"Tilbyr ikke flyplasstransport selv om dette er oppgitt. Rom med mye maur og medium renholdet bad. Støy fra gaten utenfor frem til ca 01am. Måtte bytte rom da det første manglet varmt vann. Ansatte ikke klare over at jeg hadde booket rom. Ansatte veldig serviceinnstilt og hyggelige."

"The place and hotel room is generally clean. But the room can become stuffy easily. The staff are very friendly and helpful. Good value for money considering the price."

"I Begaly Nargozuev through the Hotels.com resource in advance, for 10 days I booked 1 room in the Rainbow Aparts Kigali for 2 days, from February 10 to 12, and paid $ 48 through a Visa card. On February 10, I flew to Kigali and having hired a taxi, I arrived at the Rainbow Aparts hotel. But the hotel administration says to me: "I'm sorry, we have no seats." I stayed outside. I had to hire a taxi again to look for a hotel, as a result I incurred additional costs of $ 100. I ask you to return my $...

"Desconocian a Expedia aunque les enseñé la reserva porque lo que tuve que pagar de nuevo la habitación. El personal apenas hablaba inglés o francés. Desayuno a base de cafe en polvo y tostadas. El personal fue lo bastante amable para pagarme una moto taxi que me acercara al hotel. No entiendo como Expedia puede incluir este tipo de lugares en su oferta. "