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Hotel Aitana

3.0 star property
Hotel with a rooftop terrace, steps from Belber Jimenez Museum

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your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Hotel Aitana

Front of property
Terrace/patio
Courtyard view
Breakfast and lunch served
Interior detail

Reviews

8.4 out of 10

Very good

Popular amenities

  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi
  • Restaurant
    Restaurant

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room (2 twin beds)

Standard Room (2 twin beds) | Desk, free WiFi, bed sheets

Standard Room (2 twin beds)

Highlights

TV
Ceiling fan
Private bathroom
Hair dryer
Cable channels
Daily housekeeping
Desk
  • 14 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, 2 Double Beds

Double Room, 2 Double Beds | Desk, free WiFi, bed sheets

Double Room, 2 Double Beds

Highlights

Free cribs/infant beds
TV
Ceiling fan
Private bathroom
Hair dryer
Cable channels
Daily housekeeping
Desk
  • 16 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room

Desk, free WiFi, bed sheets

Room

Highlights

Free cribs/infant beds
TV
Ceiling fan
Private bathroom
Hair dryer
Cable channels
Daily housekeeping
Desk
  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Desk, free WiFi, bed sheets

Standard Room, 1 King Bed

Highlights

Free cribs/infant beds
TV
Ceiling fan
Private bathroom
Hair dryer
Cable channels
Daily housekeeping
Desk
  • 14 sq m
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
Sabino Crespo 313, Oaxaca, OAX, 68000

What's nearby

  • Church of Santo Domingo de Guzman - 7 min walk
  • Oaxaca Ethnobotanical Garden - 8 min walk
  • Zocalo Square - 9 min walk
  • Oaxaca Cathedral - 10 min walk
  • Auditorio Guelaguetza - 12 min walk

Getting around

  • Oaxaca Intl. Airport - 23 min drive

Restaurants

  • ‪Boulenc - ‬4 min walk
  • ‪Humar - ‬1 min walk
  • ‪Hierba Dulce - ‬4 min walk
  • ‪Terraza Istmo - ‬3 min walk
  • ‪Kintarō - ‬3 min walk

About this property

Hotel Aitana

Hotel near Church of Santo Domingo de Guzman
Located close to Belber Jimenez Museum and Rufino Tamayo Museum, Hotel Aitana provides a rooftop terrace, a garden, and dry cleaning/laundry services. The on-site restaurant, Aitana, offers breakfast and lunch. In addition to car rentals on site and a bar, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Express check-out, multilingual staff, and luggage storage
  • Tour/ticket assistance, concierge services, and a 24-hour front desk
  • A front-desk safe
Room features
All guestrooms at Hotel Aitana include amenities such as free WiFi.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • TVs with cable channels
  • Ceiling fans, daily housekeeping, and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 164 ft (MXN 120 per day)

Food and drink

  • 1 restaurant

Restaurants on site

  • Aitana

Family friendly

  • Laundry facilities

Conveniences

  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bed sheets
  • Ceiling fan
  • Portable fan

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Cable channels
  • TV

More

  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Nearby parking fee: MXN 120 per day (164 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Aitana Hotel
Aitana Oaxaca
Hotel Aitana
Hotel Aitana Oaxaca
Aitana Hotel Oaxaca
Hotel Aitana Hotel
Hotel Aitana Oaxaca
Hotel Aitana Hotel Oaxaca

Frequently asked questions

Is Hotel Aitana pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hotel Aitana?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Aitana?

Check-out is at noon.

Where is Hotel Aitana located?

Located in Oaxaca Centro, this hotel is within a 5-minute walk of Belber Jimenez Museum and Rufino Tamayo Museum. Nuestra Senora de la Soledad Basilica and Church of Santo Domingo de Guzman are also within 10 minutes.

Hotel Aitana Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 89 out of 220 reviews" "
Rating 8 - Good. 88 out of 220 reviews" "
Rating 6 - Okay. 29 out of 220 reviews" "
Rating 4 - Poor. 11 out of 220 reviews" "
Rating 2 - Terrible. 3 out of 220 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Calm and quiet on the inside. Nice balcony area for lounging. Friendly staff.
Stayed 1 night in Mar 2023

10/10 Excellent

Richard Edward

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff
Stayed 8 nights in Nov 2022

8/10 Good

Mary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. To me, the hot water was never really hot and there was no ice available. I enjoy drinking my soda over ice
Stayed 5 nights in Nov 2022

10/10 Excellent

Roxanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the charm of this hotel! The staff was always friendly and willing to answer any/all questions. A yummy breakfast was available for a minimal cost (fruit, yogurt, eggs, beans, toast, coffee, tea). Walkability is fantastic! Plenty of restaurants, cafes, mezcalerias within walking distance. Closer to plaza de la danza and about 10 min. walk to the zocalo.

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Great value room in a lovely hotel
Really lovely hotel with lovely roof terrace and quiet area at night yet close walking distance to the centre. The room had a decent en-suite & large comfy bed & fan. Slightly outdated room but really Great value.
Stayed 3 nights in Mar 2022

10/10 Excellent

Danny

Liked: Cleanliness, staff & service
The staff and owners went out of there way to make sure I was comfortable and taken care of the place was very rustic and charming super clean fresh flowers very convenient I hated to leave
Stayed 7 nights in Feb 2022

8/10 Good

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds, Hot shower, tasteful room, with good wifi and tv netflix options. Cute garden rooftop. Water cooler in the front lobby. Breakfast or coffee available. The room was a bit dark with an inner courtyard window. Very polite & helpful staff. Easily walkable to all the sites.
Stayed 4 nights in Feb 2022

10/10 Excellent

Raphael

Liked: Staff & service, amenities, property conditions & facilities
Stayed 11 nights in Nov 2021

10/10 Excellent

Nell

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Victor and Raymundo were absolutely excellent. The overall staff made our stay very comfortable—no request was left undone.
Stayed 8 nights in Oct 2021

10/10 Excellent

Sandra

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home away from home
Staying at the Aitana Hotel was awesome. The staff was extremely courteous and helpful. The hotel atmosphere is very comfortable. My friends and I felt very safe the entire time. In the mornings, we gathered in the open courtyard for breakfast and in the evenings, we enjoyed the beautiful rooftop garden. It’s not a fancy hotel, but it’s a typical colonial hotel with all the amenities that we could possibly need. We felt at home the entire time. Thanks to Reynaldo and his staff.
Stayed 7 nights in Oct 2021

10/10 Excellent

MARIO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Victor Manuel was very kind, helped us with lots of info, always ready to answer our questions, great attitude, the lady in the kitchen went out of her way to prepare a delicious breakfast for us, 8-10 minutes walking distance to main andador and zocalo, very clean and excellent price/value, Victor recommended a restaurant called las quince letras everything was delicious, also Casa Oaxaca and Los Danzantes. we have a blast, we can't wait to go back, Thank you Aitana.
Stayed 8 nights in Jul 2021

6/10 Okay

Verified traveler

Very modest little hotel. No room service.
Stayed 4 nights in Oct 2020

10/10 Excellent

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was superb. The courtyard room was large and had a special view of the inner courtyard.
Stayed 9 nights in Oct 2020

10/10 Excellent

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff was superb ! The room had a 12' ceiling and was very comfotable.
Stayed 9 nights in Oct 2020

10/10 Excellent

Aurelio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great option in Oaxaca
The rooms were lovely. Clean and bright. Breakfast was delicious and with many options. Staff was friendly and super helpful with suggestions where to eat. Definitely recommend to stay.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like,,,,,,,,,,,,excellent staff unlimited free drinking water, breakfast buffet
Stayed 8 nights in Oct 2019

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Fine/clean for price but serious reservations
Overall the stay was good, the rooms were spacious and comfortable for the price. The glaring issues were the following- 1. Noisy - the first floor in particular is very loud and not sound proof. Be prepared to wake up early while the staff sets up and cleans or has conversation. 2. The staff doesn’t speak English at all which is fair as we are in Mexico but the hotel is international and they can’t communicate important information or verify information. 3. The fans above head don’t work without making tons of noise but it’s extremely hot so you’ll need it.The hotel doesn’t have AC* as they advertised 4. The included breakfast is supposed to end at 10:30am but they often clear the food at 9am and don’t replace the items.
Stayed 7 nights in Oct 2019

8/10 Good

Simone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to downtown
Nice hotel friendly people spacious nicely decorated rooms, close to downtown. No fridge in rooms.
Stayed 1 night in Sep 2019

10/10 Excellent

LoisAnnVives, San Antonio, TX

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The unique architecture but most of all the excellebt service from all staff made me feel welcomed thrughout my stay. The hotel was within walking reach to all the museums, markets, etc. that the city offers.
Stayed 7 nights in Sep 2019

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gladly recommend staying at the Aitana Hotel
We can gladly recommend staying at the Aitana Hotel. We had a nice room on the second floor. The rooms are very comfortable and clean. The hotel has a pretty interior courtyard. The hotel staff are friendly and helpful. Good location with just a short walk to the zocalo. We would definitely stay here on a return trip to Oaxaca. The breakfast had fresh fruit and a choice of hot items. We were staying at the hotel in August. The rooms have a strong ceiling fan. AC was not necessary. Only suggestion is the hotel may want consider raising the price of a room by $1 and adding a pastry plate to the breakfast. David
Stayed 6 nights in Aug 2019

10/10 Excellent

mekiel

Liked: Staff & service, amenities, property conditions & facilities
What I liked about the hotel is that there is a beautiful spacious courtyard that is used for the free breakfast every morning. The hotel rooms are clean and there is daily maid service. There is also a second floor deck that is nice to go up on and read or just relax. Overall the staff is friendly and respectful. I recommend this place for the price and the quality of service that you receive.
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
Stayed 7 nights in May 2019