"Great staff and amenities "

"非常滿意的體驗！員工非常親切又很專業，房間非常舒適，一進房間就有淡淡的木頭香，室內湯房很療癒，而且已經放好熱水讓旅客一入住就可以泡進溫泉並欣賞風景，而且一直恆溫，讓我們讚嘆不已！還有很多令人驚嘆的貼心小物，真的一定要給五顆星！日式早餐很有氣氛，也很好吃！而且一天比一天豐富太滿意了👍預約的車站接送服務也很滿意，服務人員也是一級棒，完全賓至如歸，下次一定會再來💗"

"The service was amazing. The food at the hotel was amazing, especially the dinner. The staff were friendly and helpful. We had a private onsen in our room which was really a bonus. The public onsens were also very clean and well maintained. The 8F one had great views. The rooms were very spacious. Amenities were great. We loved everything about this hotel and would definitely come back"

"The service was fantastic across the board with everyone that we encountered from the staff. "

"Muy limpia y el desayuno agradable, lo único que tienen que tomar en cuenta es que el tren bala pasa a un lado pero si no te importa un poco de ruido sin problema, tienes lo necesario a la mano "

"Incredible property right on the snow next to the ski lift. It was perfect to be able to ski in and out as we pleased. The staff were super helpful and lovely."

"Comfortable and great location. A few minutes to the ski resort. "

"ドリンクが飲み放題で貸切風呂や、露天風呂があって良かった。上山、蔵王に行ったらまた利用したい。"