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"Location, friendly staff, clean"

"Clean room , lovely Onsen, lots of pleases to eat nearby"

"Very friendly and helpful staff. We were unable to secure our van rental and the front desk staff was very accommodating in helping us to get van taxis to get us and all our snowboard gear where we needed to be. Rooms are small per western equivalent but comfy. I’m 6’4” and was just fine for 8 nights. Breakfast was also tasty and included with the stay. "

"Lovely experience except for the breakfast arrangement - child breakfast was not included even though full breakfast was mentioned. "

"clean room; good breakfast; good location near train station"

"The breakfast attendants were some of the nicest people we've met, super gracious"

"Good hotels and always spotless. Enjoyed the Onsen. "

"Great friendly staff. Free bean coffee, free parking behind hotel. Room spacious on 8th floor, clean, quiet, warm but you can open window. Good free breakfast hot."

"Very comfortable place to stay. Easily asscess bus station and near Towadako by walk"