"States quite clearly, the room would be ready at 3pm, however because our flight was early we arrived at 11am, hoping a room be made available but not to be, we were told 3pm. Had a bit of lunch wandered around, came back around 3pm, the receptionist asked my name again & said the room was still not ready, come back 4pm., We returned at 4pm, the same receptionist asked my name for the third tiime … & the room was still not ready, we eventually got in at 4.30,. Great place but a shocking...

"Heated pool was lovely. Very close to the beach and not far from Alvor downtown."

"This hotel is very good, food wasn’t bad but not as good as we expected to be in Portugal. Staff very friendly, amazing location."

"One night stay at Pestana Alvor Park. Staff were prompt and polite, and the room more than we needed"

"Second time here. Much busier than last visit. Reception very friendly and helpful. Breakfast very nice with plenty of offerings. Had buffet dinner on last night for €60 for 2 people with 1 drink each. We ordered a bottle of wine and asked how much extra we had to pay and the head waiter said he wouldn’t charge us any extra which I thought was a really nice touch and very customer focussed. Bravo If I had anything negative to say it would be the amount of people reserving sunbeds and leaving...

"We loved the activities, the food hours and the wonderful staff! Kids are ready to go back :)"

"Our stay was in an older, 2-storey motel-type building surrounded by villas. All suites in our building faced the ocean, and the beach boardwalk was a few steps away. Our suite had a kitchenette and was large with stunning, direct views of the ocean and nearby rocks from the large balcony. Enjoyed it immensely. Difficult to find as it is in Alvor, not Portimao proper, and there are numerous Pestana facilities in the vicinity. The grounds are under construction and parts of the complex are a bit...