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"Excellent hotel, it sits on the top of the hill that overlooks the city. The room was very comfortable and we happen to also have a private osen inside our bathroom in the balcony which was amazing. I recommend getting the room with breakfast. The city doesn't open early as most restaurant in the city opens in the afternoon. Unless your planning to skip breakfast I highly recommend you get breakfast option with your reservation. The hotel restaurant opens at 8pm, if your an early eater like myself, there are plenty of restaurants in the city that is about 8 minute downhill walk to that has plenty of options. The only downside of this hotel, is the shuttle bus that it offers does not go to any of the ski-resorts. You will need to take the ski resort shuttle that is pre-determine around the city. Otherwise, they offer shuttle to the train station. "

"Clean room, helpful staff, amazing meals, clean and well-stocked onsen"

"staff were polite, friendly and made us feel at home! special thanks to dining staff Shinya san who was attentive and friendly especially to young children, and also for accommodating our request to dine earlier. he even folded crane origami for us! we really appreciate his thoughtfulness, thank you so"

"Well situated to train, many stores, lots of restaurants, great breakfast, clean rooms, great staffs. "

"Hot spring"

"Proximity to Gala Ski Hill, friendly staff"

"The space is very inviting. I loved that they supplied a kimono for me to wear during my stay. The bath was delightful."

"I locked my self out to my room and the stuff didn’t have a copy of the key . "

"Spacious clean and comfortable room with free breakfast."