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"Very comfortable hotel. Really fantastic and friendly service. Couple of issues with my son's room which they dealt with immediately and moved him to another room. But the piece de resistance is the amazing Roman spa which guests can use in the morning and evening for 2 hours. Several different pools of different temperatures plus sauna and steam room. And of course a gym and treatment rooms available all day. Delicious family dinner in the restaurant - really excellent food. Would happily go back."

"Staff were brilliant, welcomes drinks, rooms and breakfast were so good. "

"Great location for exploring the city , room was clean and warm (good heating). Bed comfortable. Walls paper thin tho , so had to listen to some party goers loud conversations at 3am. But we were there early Dec when the Christmas parties had kicked off, so bound to happen. Hotel Staff were friendly and helpful. The bar service was good, some lovely cocktails created. Also had a meal in the Restaurant there and food was delicious and the restaurant team were lovely . Great stay, would stay there again. PS: Car park to the side of the hotel and had plenty of spaces. "

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"Staff are outstanding. Central location and a great price! Loved it. "

"Lovely rooms with friendly staff"

"Hotel was clean, friendly staff and great location "

"All new - very busy during Christmas to New Year but all very good. Used neighbouring Grand Hotel car park and very central "

"Breakfast hot buffet items were cold or undercooked. Dinner fish and chips were over cooked and was served with mushy peas when the menu said crushed peas. Staff all very friendly and helpful. Beautiful location and grounds. Lovely pool and spa. "