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"I really enjoyed staying at this property. It was clean, extremely friendly staff, lovely restaurants on site, tastefully decorated rooms, on e the harbor, Devon House Ice Cream across the street, more restaurants across the street, quiet, paid garage parking, and more. I plan to stay here again."

"Welcoming staff, amazing property. The best stay!"

"The staff was friendly and professional. The amenities were good. Customer service was on great."

"The amenities by the pool could be more interesting to engage"

"Dated but good hotel"

"Excellent place to stay in Kingston. Our second time there and we truly enjoyed the property. And, oh the breakfast buffet was wonderful. Looking forward to our next stay."

"It was ok solo I would stay there again"

"This is more like a motel stay. Restaurant Staff was very unfriendly and"

"The property needs some looking after. Generally, it looks as it if needs maintenance and staff. The entrance to the stair way had bird poop all over the railings. And it stay there the entire trip ( 5 days). There was no elevator and I stayed on the top floor. My room was nice due to the space however, the other rooms I booked (3 additional) were okay but the beds were extremely small. There was no toilet tissue nor any complimentary towels like that. There was a tv that didn't work , Wi-Fi...

"Excellent choice"

"Breakfast is the best at Terra Nova. The air conditioning in the room was not working. The need to really maintain the appliances."

"Wonderful location, clean, with a very comfortable bed. Older property with only somewhat noisy standing fans to cool - would benefit from quiet ceiling fans. Apparently continental breakfast is complimentary in the rooms, but we weren’t offered this and there were no details about in room dining offered. There were no easy options to get extra water or snacks etc and only one small bottle of water per person per day. You can order extra from the bar, but that seemed to be an unexpected request....

"The property is in a safe area and easy access to places to eat."

"Beautiful modern grounds. Reception are friendly, nice gym n pool. They left a nice package of tea/coffee and hot chocolate which was a nice touch. Central location too - I would definitely stay here again"

"Room was clean. Saw only the security guards. air conditioning worked really well, no issues with it. Parking was not an issue. Water was a concern for me as the pressure was very low and i had to make several requests via the security guards regarding this issue. Understandable that there may be a water pressure issue in the City, but the property has water tanks all over on the building so therefore did not see why the pressure was very low all the time, except when it was mentioned to the...

"Yes, everything was great "

"Staff very helpful and friendly."