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"Reception staff friendly and helpful"

"magic town - great property"

"Breakfast was great. Hotel parking was good. Staff was very friendly."

"Room spelled very musky. Staff was not very helpful. Poor communication. Breakfast was OK. But you could see they were running out of things. I really hate to write a bad review and I always give the benefit of the doubt and maybe they were just having a bad time except the room did smell bad. There was no hot water in the morning and when my wife tried to take a shower, she was never able to get the hot water working the night before. Location was great, but as for the rest, if you stay here in this town, don’t pick this hotel."

"The room had a bad smell ( like toilet) to it and it did not dissipate. The front desk tried to help me with a taxi but did not warn me that I did not have to be at the airport 2 1/2 hours before my flight. The small airport did not even open until an hour before my flight. "

"An administrative nightmare. I booked rooms through Expedia and twice sent a rooming list direct to the hotel (which was acknowledged) with all guest details and room allocations, however the information was not entered into their system and when my colleagues arrived late (we were competing on Portugal Rally so technicians, engineers working into the night) they were told there were not enough rooms. Colleagues had to share 3 to a room when accommodation had been booked and paid for well in advance and my contact details had been shared several times. I tried to sort this out the following morning, in person at the hotel reception, which was a difficult process and still not successful. I would not recommend the hotel for a business group booking, they don't have the resource to cope with the booking process and it caused a lot of issues."

"We had a great time at the hotel. Our room was great and we loved the property. We are already talking about returning when we can use the pool."

"It is advertised with two restaurants, one a cafeteria. After a long hard drive from Santander to Badajoz. On arriving my partner tried to check is both in having to compete two ridiculously long forms, never having to do so before. I was seated as l am disabled they needed my signature. On here return to the desk, the clerk dicided to check in a goup of six. NOT impressed. On asking what time the restaurant was serving dinner the answer was it's closed. No expliction or apology. Use the cafeteria only to find it was in the adjoining service station. Again NOT impressed. At breakfast there was a container for hot food in which Nothing appeared in the 45 minutes we were there poor selection with over ripe bananas on disply. "

"Beautiful property. Friendliness and flexibility of staff"