"Clean room, wonderful stuff who always wanted to go out of their way to help you. Great laundry service (20k per kilo) close to wonderful restaurants and Cafes."
"Clean room, wonderful stuff who always wanted to go out of their way to help you. Great laundry service (20k per kilo) close to wonderful restaurants and Cafes."
"Loved every part of our stay at Ancarine, beautiful location, property and sunsets! Great staff, very helpful and personable. Lovely pool setting and patio with a great restaurant on site. Looking forward to returning!"
"Loved every part of our stay at Ancarine, beautiful location, property and sunsets! Great staff, very helpful and personable. Lovely pool setting and patio with a great restaurant on site. Looking forward to returning!"
"Un bellísimo hotel! El desayuno podría mejorar muchísimo, aunque tienen de todo la verdad no nos pareció tan sabroso, pero el personal amable y las bellas instalaciones nos hicieron sentir muy bien. En la descripción del hotel dice que tiene “primera línea de playa” y esto es mentira, la verdad está muy cerca de la playa, caminando a unos 15 minutos, pero no es como uno podría imaginárselo de que simplemente sales de tu habitación y la playa está al frente. La habitación es muy muy amplia y...
"Un bellísimo hotel! El desayuno podría mejorar muchísimo, aunque tienen de todo la verdad no nos pareció tan sabroso, pero el personal amable y las bellas instalaciones nos hicieron sentir muy bien. En la descripción del hotel dice que tiene “primera línea de playa” y esto es mentira, la verdad está muy cerca de la playa, caminando a unos 15 minutos, pero no es como uno podría imaginárselo de que simplemente sales de tu habitación y la playa está al frente. La habitación es muy muy amplia y...
"This is a quiet resort only a few minutes from a nice beach. You will find about ten well rated restaurants within a ten or fifteen minute walk.
They serve a nice breakfast, with good options. If your looking for a quiet place to relax, swim and eat lacal food, this us a great spot"
"This is a quiet resort only a few minutes from a nice beach. You will find about ten well rated restaurants within a ten or fifteen minute walk.
They serve a nice breakfast, with good options. If your looking for a quiet place to relax, swim and eat lacal food, this us a great spot"
"Staff are very friendly and attentive breakfast served with variety kind of food i especially like local cuisine quiet place a bit dark during the evening "
"Staff are very friendly and attentive breakfast served with variety kind of food i especially like local cuisine quiet place a bit dark during the evening "
"This resort is magnificent! The sunsets are dreamy! The staff is so lovely, especially Lucy and An whom made our stay extra special. Breakfast is so yummy and our ocean view room with a view is gorgeous and tranquil. The grounds are meticulous and gorgeously tropical. We absolutely loved our stay!"
"This resort is magnificent! The sunsets are dreamy! The staff is so lovely, especially Lucy and An whom made our stay extra special. Breakfast is so yummy and our ocean view room with a view is gorgeous and tranquil. The grounds are meticulous and gorgeously tropical. We absolutely loved our stay!"
"Wonderful stay - such a beautiful and peaceful place, developed with care and deserving the accolades. Surrounded by nature on a beautiful stretch of the coast. Breakfast and evening dining overlooking the ocean stuck in the memory. Thank you Team Mango Bay. We will stay longer next time!"
"Wonderful stay - such a beautiful and peaceful place, developed with care and deserving the accolades. Surrounded by nature on a beautiful stretch of the coast. Breakfast and evening dining overlooking the ocean stuck in the memory. Thank you Team Mango Bay. We will stay longer next time!"
"The hotel swimming pool was big plus. The host and her husband were nice and very cooperative. The breakfast was always good and deferent. The rooms were big, new and well maintained. "
"The hotel swimming pool was big plus. The host and her husband were nice and very cooperative. The breakfast was always good and deferent. The rooms were big, new and well maintained. "
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
"Rooms are old and dirty, and clearly weren’t cleaned before arrival. We found dirt under the furniture and even someone’s old underwear under a cabinet at check-in. The toilets stank. Housekeeping didn’t vacuum either — chip crumbs from day one were still there on our last day. I tipped generously every day hoping for better, but nothing changed.
Service is terrible. Ordering room service, we got condescending questions like “Who will pay? How will you pay?” At the pool, staff told us our rented float couldn’t be refunded before I’d said a word — I was simply going to rent another. They seemed to assume we couldn’t afford their services.
For a family of five, we got just two towels. After repeated requests, they said it’d take 30 minutes; when we explained we’d been asking since morning, staff challenged us and said they’d “check with housekeeping” to verify. We never once received five towels — some days two, three or four.
I could go on: locked out when the buggy driver never returned our room key, missing our airport shuttle; the wrong breakfast order three times; never being told about the vegetarian menu until our last day despite asking on day one.
The area is a ghost town too — daily essentials are hard to find. Stay somewhere more central in Phu Quoc.
We’ll never return. We weren’t treated well, and at times it felt like we were treated differently because of who we are. This is a 3-star at best. Book an international 5-star chain instead."
"Definitely a different experience but wasn’t our cup of tea! Room is very poorly insulated. aC did not work well. Had to call in maintenance the very first couple of hours. Even AC kept going all day, room was barely tolerable. Wasn’t the 5 star we thought we were getting. Personally I would not recommend this hotel."
"First, this is definitely NOT a five star resort. Maybe 3.5 or 4 stars, but that is it. The facilities are getting very dated…we had holes in our walls, and the quality of the villas just wasn’t very good. The game room had broken pool table, only one pool cue, and there were no darts for the dart board.
The majority of the restaurants were closed, which left us with the only options of a buffet, or Spanish restaurant for dinner. There is a bar, which stops serving food at 6pm…inconvenient and the food was not great.
The best way to describe the shuttles (tuk tuks) to get around the resort is FRUSTRATING. They always quoted 10-15 minutes. And would arrive anywhere from 2 to 20 minutes. And we would be waiting outside, while empty tuk tuks drove by and wouldn’t stop for us.
Which gets me to the most disappointing part of our 5 days. The staff was awful. Apathetic and couldn’t have cared less. And it wasn’t just one area of the resort. From the restaurants (the server behind the bar couldn’t bother to come to our tables to take our order), to the omelet station who refused to make omelets to order, to the chef who, when asked for a side of syrup, seemed very put out, went to the kitchen and never returned, to the person staffing the “clinic” who refused to give any first aid when my daughter was ill. They were all awful. We went to the Sheraton one night for dinner because of poor food options and they were amazing to us!! So friendly and attentive! Go there!"
Premier Residences Phu Quoc Emerald Bay Managed by Accor
10/10 Excellent
"This is one of the best hotel in Khem beach in Phu Quoc island. Big hotel with huge swimming pool by Ocean front.. Free chair, towels, kayaks.. and restaurants in resorts. Very convenient and clean environment by the beach.
Room is clean and nice view from room. A little bit small size.. Breakfast buffet included."
"Our villa was clean when we arrived and housekeepers kept it clean throughout our stay. Great food, friendly and helpful staff 24hrs. Free shuttle to and from nearby attractions and airport. Loved our stay and will definitely return soon. Will recommend to everyone who loves a nice resort with excellent staff"
"Due to an issue with a damage passport, we were meant to be travelling to Indonesia, but unfortunately immigration would not let us leave Vietnam. We quickly had to come up with a Plan B and we chose to fly internally to the island of Phu Quoc. Quickly did some research and found Mangobay. A short taxi from the airport to little corner of paradise. We will found that Bali vibe. Stuff attentive and really friendly. The rooms are beautiful with both Aircon and fans. You are second walk from the beach. They have paddle boards and kayaks to use for free. A beach bar which is proper at at night with music. Breakfast in The Restaurant in the morning is wonderful. I have a selection of foods both hot and cold. At night they have a small outdoor cinema and the Restaurant for evening meal was fantastic, so much better than I expected. All in all I highly recommend Mangobay and wood definitely return."