Does InTown Suites Extended Stay Orlando FL - Universal have a pool?

Yes, this property has a seasonal outdoor pool.

Is InTown Suites Extended Stay Orlando FL - Universal pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at InTown Suites Extended Stay Orlando FL - Universal?

Check-in start time: 11:00 AM; Check-in end time: 6:00 PM. After-hours check-in is not available.

InTown Suites Extended Stay Orlando FL - Universal Reviews, Deals & Photos 2025

Q: Where is InTown Suites Extended Stay Orlando FL - Universal located?

Located in Florida Center, this hotel is within a 15-minute walk of Universal Orlando Resort and Orlando International Premium Outlets. Universal’s Islands of Adventure and Universal Studios Florida are also within 2 mi (3 km).

2/10 Terrible

John

16 September 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

The property was as clean as you'd expect at this price point, so not very (dirty elevators and outside common areas/walkways/stairs). The hotel overbooked and did not have our room available, the room they offered as a replacement smelled like mildew mixed with body odor with a very loud air conditioner positioned in the wall very near the head of the bed. We were asked to check it out and see if it would do, we returned to the lobby and asked if there was anything else available. She indicated there were no other rooms but we could try again tomorrow. We said we were opting to cancel as they did not have the room we reserved. She said it was fine and, when I asked, assured we would not be charged. Two weeks later, Im reviewing my card statement, and sure enough they charged us for the first night of our stay.

Stayed 7 nights in Sep 2025

2/10 Terrible

Chloe

8 August 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Worst Hotel Experience of My Life – Infested & Unsafe We stayed here for one night before being forced to leave due to absolutely disgraceful conditions. Our first room was crawling with cockroaches. When we complained, we offered to be moved to another room, but when taking a look, it was just as bad. The hotel itself was filthy, reeked of drugs, and had very dodgy individuals hanging around the premises. We did not feel safe at all. The smell throughout the property was disgusting, and the general condition was completely unacceptable for any paying guest. We had to spend over £500 on alternative accommodation at short notice, which ruined our holiday and ate into our spending money. This place should not be listed on any booking site. It’s unsafe, unhygienic, and should be avoided entirely. Do NOT stay here !!

Stayed 9 nights in Jul 2025

2/10 Terrible

Gabriel

2 August 2025

Liked: Cleanliness

Disliked: Staff & service, amenities, property conditions & facilities

It was a very bad experience. The room was dirty, with cockroaches. They didn't provide shampoo, and the towels were supposed to be changed once a week. The front desk is only open from 11 a.m. to 7 p.m.

Stayed 7 nights in Jul 2025

4/10 Poor

Jean Paul

26 July 2025

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

Amazing staff. Everything in the rooms need to be updated. Ac smelled of mold. Mold around windows. Mold on drapes. Please clean and update these rooms.

Stayed 7 nights in Jul 2025

2/10 Terrible

Verified traveler

20 July 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay away

Rooms were dirty and the staff attitude was very bad, when we asked if they had any clean rooms we got a very odd look and then she said NO, nothing like the pictures, we ended up moving to another hotel after the first night

Stayed 15 nights in Jul 2025

2/10 Terrible

Felix

4 July 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Messy, cockroach infestation. Orkin goes on thursdays apparently. Bed bugs, we left the 1st day after i noticed bed bugs. We slept in the car for the first2-3 days

Stayed 7 nights in Jun 2025

6/10 Okay

Rosalie

19 June 2025

Liked: Staff & service

Disliked: Property conditions & facilities

Its okay

Staff very friendly but you cannot base yourself on the picture on any booking services the hotel is in desperate need of some updating carpets in the rooms are very stain and everything kind of smelled like mildew the bathroom was also in a bad condition the tikibar probably been closes for years its falling appart and same for the minigolf the chairs by the pool are pretty much all busted and all the doors for the rooms look like they were broke into

Stayed 7 nights in Jun 2025

2/10 Terrible

ARACELIS

14 June 2025

Disliked: Cleanliness, amenities

Where to start! Roaches, yes you read good ROACHES ALL OVER THE PLACE INSIDE THE ROOMS, in the bathroom, on the wall and top of the counter, we had to buy a bugs spray.. 2nd. The manager was very arrogant and prepotent, rude and misleading.. 3rd.. no room cleaning (supposed is on the brochure that never was handled to us) No towels, only 2 towels per room ( thanks God im always carry and travel with our own towels! 4th dirty hallways, trashed and smelly. 5. The only reason why I keept my reservation is because was already paid, and I didn't want to lose our $954.00 payment.. 6.. please if you are looking for a good hotel, stay away from this property and his manager that is good for nothing but to show up his big body with a small brain.

Stayed 8 nights in Jun 2025

2/10 Terrible

Justin

11 June 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

I try to take others reviews with a grain of salt, but this place is terrible. One step above sleeping under an overpass. The mildew smell is nauseating to the point that you can't sleep and there are a lot of roaches. There are people smoking weed in every corridor. The bathroom was the worst. Blood was smeared across the bathroom curtain and stains from human excrement running down the walls. If you have read this far and are still considering it because of the cost, RUN.

Stayed 7 nights in Jun 2025

10/10 Excellent

Hans

2 May 2025

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

Staff allowed me to see the room before completing the check in. They were very gracious when I expressed my concerns.

Stayed 14 nights in Jan 2025

4/10 Poor

Laytoya

13 February 2025

Disliked: Staff & service, property conditions & facilities

It not safe nasty

Stayed 7 nights in Feb 2025

2/10 Terrible

Daniel

3 January 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Really bad service. Never came to do housekeeping. Room was in bad conditions. I do not recomend staying in this hotel.

Stayed 8 nights in Dec 2024

2/10 Terrible

ALBERTO

6 December 2024

Disliked: Staff & service, property conditions & facilities

Muy mal servicio en horarios de atenciones

Stayed 14 nights in Nov 2024

4/10 Poor

Charlette

14 October 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Good location

Stayed 10 nights in Oct 2024

6/10 Okay

Wanda

11 September 2024

Liked: Staff & service

Disliked: Property conditions & facilities

Deberían darle mejor condiciones a los baños

Stayed 7 nights in Sep 2024

4/10 Poor

Ernest

16 January 2023

Disliked: Cleanliness, staff & service

Not happy- InTown Suites Extended Stay Orlando FL

the place had many little roaches, needed better cleaning service, there were spiderwebs up on the ceiling and ceiling light fixture... the place is not pet friendly but there were many guests with pitbulls and other big dogs. Looks like people actually live at this property. I would not stay there again. The pics are the ad look way better than the room given. it was the last room available so I had no choice.

Stayed 7 nights in Jan 2023

2/10 Terrible

Caleeb

18 January 2022

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Roaches Everywhere

Roach Infested

Stayed 10 nights in Jan 2022

10/10 Excellent

Andrea

30 December 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The staff was very polite was worth the stay

Stayed 14 nights in Dec 2021

8/10 Good

Michael

19 November 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall 4 out of 5

It was a good stay. Small and comfortable rooms. Only thing they aren’t lending out pots, pan and utensils due to covid so that was my little inconvenience other than that my stay was great.

Stayed 7 nights in Nov 2021

10/10 Excellent

Natalia

7 August 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buena experiencia

Me encanto el lugar ya que tienes libertar de salir y entrar cuando lo desees, sin necesidad de pasar por recepcion. las habitaciones cómodas, con aire acondicionado, piscina limpia y accesos en general. Solo podría decir que cuando llegamos las camas no estaban tan bien hechas.

Stayed 8 nights in Jul 2021

4/10 Poor

Vaishali

7 August 2021

Disliked: Staff & service, property conditions & facilities, room comfort

The photos versus what I saw in the room was totally different. Online it’s says new update rooms. Definitely didn’t look that way. Customer service was horrible. Some employees acted as if you are in their house staying for free. Never even smiled. Lots of things to improve starting with friendlier stuff.

Stayed 21 nights in Jul 2021

2/10 Terrible

Shelley

29 July 2021

Disliked: Cleanliness, staff & service, property conditions & facilities

Not What You Think

I was here for a week and every time I wanted to use the swimming pool, there was intermittently a padlock on it. One time the staff said that Covid was the cause. Then I was told "there was an incident in the pool." Then the staff said that some safety device was missing from the pool area and would not be in place for at least another week, so I was unable to use the pool at all during 90° weather. But that was less disconcerting than the discovery I made upon settling into my room. While all of the advertising I saw for this hotel touts a "fully equipped kitchen," I discovered that the kitchen is, in fact, bare. There are no pots or pans, no plates, cups, glasses, silverware, a can opener. There is not even a coffee maker! And I can't remember the last time I stayed in ANY hotel that did not have a coffee maker! So... 3,000 miles from home, I discovered that I had no way to prepare meals and now had to go out and buy pots and pans, dishes and cutlery, with money I don't have for things I just had to throw in the garbage at the end of my stay because I couldn't take them on the airplane home with me. That was nuts! And having stayed in about a dozen extended stay hotels throughout the country in the last couple years, this is the FIRST TIME EVER that I've arrived to discover that a "fully equipped kitchen" had no equipment whatsoever! I was also told that there is no maid service at all and that I would have to provide my own toilet paper and soap.

Stayed 7 nights in Jul 2021

4/10 Poor

Marina

23 July 2021

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities, room comfort

Baratas!!

Baratas nos quartos. A janela dava para o corredor, então a Cortinha tinha que ficar fechada... Precisamos por uma emergência ficar mais, mas o valor cobrado para os dias extras foi cerca de 50% a mais. Felizmente arranjamos uma hospedagem melhor a tempo. A equipe era simpática.

Stayed 7 nights in Jul 2021

10/10 Excellent

Kelly

17 July 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay Near Universal

Barbara at the front desk was very nice and helpful when checking-in and throughout the stay. The rooms were clean and spacious. The air conditioning and fridge/freezer were amazing to have in the Florida heat during the summer. They also had a guest laundry room and a decent looking pool that was never very loud. Nearby, (5-10 minutes walking distance) there are fast food, restaurants, Walgreens, and liquor stores. Uber and Lyfts to Universal are about $7-$10 each way. I thought it was really nice for $50 a night. The only drawback is they only provide one roll of toilet paper, one little bar of hand soap, and one plastic cup. I would advise bringing or buying toiletries and utensils because they won’t give extra. But, I would definitely stay here again.

Stayed 7 nights in Jul 2021

4/10 Poor

Martin

26 April 2021

Liked: Staff & service, property conditions & facilities

Disliked: Cleanliness, room comfort

In need of definate improvement.

The bed was horrible. The pillows smelled like sweat and bad breath although the pillow cases were clean. The hotel should wash the pillows if they don't want to replace them because the covid virus can definitely be transferred from people who have it to those that don't. The room smelled bad and sparked off allergies like crazy.

Stayed 7 nights in Apr 2021

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