The home is as pictured, very clean and beautiful, but there were hardly any supplies. We were 6 adults staying for a week and were only given one roll of toilet paper per bathroom. There was no salt, pepper, sugar, napkins, kitchen towel, filters for the coffee maker, only one packet for the dishwasher, no laundry detergent, and only one extra garbage bag. So needless to say, we had to spend extra money for all those supplies that we weren't counting on. In the email they send, it says if you leave extra supplies we will be charged, well I couldn't see throwing away the napkins, salt, pepper, and sugar, coffee filters, kitchen towel, paper towels, garbage bags, laundry detergent and extra toilet paper we had purchased, so I reached out to the Deconova concierge via the email address they send that we are to use if there are issues/concerns and never got a response. There were no instructions on how to lock the keypad when you leave the house, we had to figure that out ourselves, there were no instructions on when garbage pick up is, other than to leave it in the bench when we check out, but it also said don't leave too much, so we asked the cleaning ladies who we happened to see and left the garbage out daily and it got picked up. The pool guy just showed up without warning and then left the hose in the pool, so we weren't sure if that was supposed to stay there or be taken out. The wifi was hit or miss, one of the TVs upstairs didn't work, and cell service was less than optimal. The community center with the pools and theater etc, was not walking distance at all, you have to drive there, and go through another gated community to get there, and it's so crowded that you can't even enjoy any of it, we literally walked in and out. Overall, it is a nice comfortable house and convenient distance to the theme parks and grocery store, but be prepared to buy extra supplies and deal with construction traffic. I never did hear from the concierge, but I reached out via the VRBO app about a different question, and I got an answer to that question, but not to the questions on my email. Most VRBO homes I've stayed in have instructions left in the house on different things about the house, rules, etc, but this one did not. Nice comfy home, but I doubt we will stay there again.
