6/10
We went without air for a whole night and morning. Our bed was broke and we had to fix it temporarily until they semi fixed it the next day. They did communicate well when I called but I had to call the emergency line. It definitely needs updating. The blinds were broke in the sliding glass door and the air vent was hanging from one of the bathroom ceilings. The resort itself was ok. The guard at the front took his job seriously, which I appreciated.
Jennie
Stayed 5 nights in Jun 2025