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Westgate Palace Hotel / Universal / I-Drive

4.0 star property
Family-friendly resort with a fitness center and theme park shuttle service

Choose dates to view prices

Photo gallery for Westgate Palace Hotel / Universal / I-Drive

Outdoor pool, pool umbrellas
Full-size fridge, microwave, oven, stovetop
Signature Suite, 2 Bedrooms | Private kitchen | Full-size fridge, microwave, oven, stovetop
American cuisine, pool views
Terrace/patio
Westgate Palace Hotel, minutes from Universal Orlando Resort, is a perfect family getaway. Enjoy cocktails at the poolside bar, American dishes at Drafts Sports Bar & Grill, and a playground for kids. Guests love the attentive staff and convenient location.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Breakfast available

Room options

View all photos for Signature Suite, 2 Bedrooms (Deluxe)

Full-size fridge, microwave, oven, stovetop

Signature Suite, 2 Bedrooms (Deluxe)

9.0 out of 10
Wonderful
(74 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
  • 65 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 1 Double Sofa Bed and 2 Twin Beds

View all photos for Signature Suite, 2 Bedrooms

Signature Suite, 2 Bedrooms | Private kitchen | Full-size fridge, microwave, oven, stovetop

Signature Suite, 2 Bedrooms

9.2 out of 10
Wonderful
(103 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
  • 57 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Family Suite

2 bedrooms, down comforters, in-room safe, laptop workspace

Family Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
  • 57 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

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About the neighborhood

Map
6145 Carrier Drive, Orlando, FL, 32819

What's nearby

  • CoCo Key Water Resort - 10 min walk - 0.9 km
  • Universal Orlando Resort - 16 min walk - 1.3 km
  • Universal’s Volcano Bay - 1 min drive - 1.1 km
  • The Orlando Eye - 2 min drive - 2.1 km
  • Universal Studios Florida - 3 min drive - 3.1 km

Getting around

  • Orlando Station - 19 min drive
  • Sand Lake Road Station - 25 min drive
  • Orlando Intl. Airport (MCO) - 28 min drive

Restaurants

  • ‪The Wave Maker’s Pool Bar - ‬7 min walk
  • ‪Chili's Grill & Bar - ‬7 min walk
  • ‪Cafe Mineiro Brazilian Steakhouse - ‬12 min walk
  • ‪Applebee's Grill + Bar - ‬13 min walk
  • ‪Sushiology - ‬13 min walk

About this property

Westgate Palace Hotel / Universal / I-Drive

Upscale family-friendly resort near CoCo Key Water Resort
Close to Universal’s Volcano Bay and The Orlando Eye, Westgate Palace Hotel / Universal / I-Drive provides a poolside bar, a terrace, and a playground. The on-site American cuisine delicatessen, Drafts Sports Bar & Grill, features a poolside location and kids' meals. Enjoy the gym, as well as activities like basketball, volleyball, and fishing. Free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices), is available to all guests, along with an arcade/game room and dry cleaning/laundry services.
Other perks at this resort include:
  • An outdoor pool and a children's pool, along with pool umbrellas
  • Free self parking
  • Continental breakfast (surcharge), a free theme park shuttle, and RV/bus/truck parking
  • Access to a nearby health club, express check-out, and smoke-free premises
  • Guest reviews speak highly of the helpful staff and location
Room features
All 408 rooms have comforts such as laptop-compatible safes and laptop-friendly workspaces, in addition to perks like air conditioning and separate sitting areas. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Down comforters and free cribs/infant beds
  • Showers, free toiletries, and hair dryers
  • Flat-screen TVs with premium channels
  • Wardrobes/closets, separate sitting areas, and separate dining areas

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free theme park shuttle
  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Daily continental breakfast available 7:00 AM to 11:00 AM for a fee: USD 7 to 15 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Drafts Sports Bar & Grill

Things to do

  • Arcade/game room
  • Basketball
  • Children's pool
  • Fishing
  • Gym
  • Outdoor pool
  • Playground
  • Volleyball

Family friendly

  • Arcade/game room
  • Children's pool
  • Free theme park shuttle
  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washer/dryer
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Playground
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Barbecue grill
  • On a lake
  • Picnic area
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 19 floors
  • 2 buildings
  • Built in 2003
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Limited room service
  • Microwave
  • Oven
  • Separate dining area
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Living room
  • Phone
  • Separate sitting area
  • Washer/dryer

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 60 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per stay
  • Resort fee: USD 24.73 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 7 to 15 per person
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The shuttle provided by the hotel is for the Universal Transportation Center only and does not include any other destinations.
Guests traveling with a service animal must contact the property prior to arrival.
This property accepts dogs only. The following breeds are not permitted: Great Dane, Sharpei, Pit Bull, Rottweiler, German Shepherd, Husky, Alaskan Malamute, Doberman Pinscher, Chow Chow and Presa Canario; other dog breeds at discretion of property management. A dog must not exceed 60 pounds (27 kilograms), or in the case of 2 dogs, must not exceed 60 pounds combined; dogs must be maximum 36 inches (91 centimeters) long, and maximum 36 inches tall. Pets left unattended in guestrooms must be kept in a pet carrier or crate. Dogs must be leashed at all times when outside the guestroom. Dogs are not allowed in public areas, including restaurants, spa/salon, pool areas, showrooms, convention spaces, casino, and/or common retail spaces.
Parcel deliveries, handling, and storage are subject to a fee. Photo ID will be required to claim package(s) and must match the name on the package(s). Payment will be due at time of package claim. Any and all packages that are not claimed within 30 days from the date of delivery or placement into storage at the resort will be returned to sender, or may become the property of the resort. The property is not responsible for lost and/or stolen packages.

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Westgate Palace Condo Resort
Westgate Palace Two Bedroom Condo Resort
Westgate Palace Two Bedroom Condo Resort Condo
Westgate Palace Two Bedroom Condo Resort Condo Orlando
Westgate Palace Two Bedroom Condo Resort Orlando
Westgate Palace Two Bedroom Orlando
Westgate Palace Two Bedroom
Westgate Two room Orlando

Frequently asked questions

Does Westgate Palace Hotel / Universal / I-Drive have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Westgate Palace Hotel / Universal / I-Drive pet-friendly?

Yes, Westgate Palace Hotel / Universal / I-Drive allows dogs (limit 2 total) with a maximum weight of up to 60 lbs per pet. There's a fee of USD 150 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Westgate Palace Hotel / Universal / I-Drive?

Self parking is free at this property.

What time is check-in at Westgate Palace Hotel / Universal / I-Drive?

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Westgate Palace Hotel / Universal / I-Drive?

Check-out is at 10:00 AM. Late check-out is available for a fee (subject to availability).

Where is Westgate Palace Hotel / Universal / I-Drive located?

This family-friendly Orlando resort is located on a lake, within a 15-minute walk of Pirate's Dinner Adventure and CoCo Key Water Resort. Universal Orlando Resort and The Orlando Eye are also within 1 mi (2 km).

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Westgate Palace Hotel / Universal / I-Drive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 683 out of 1064 reviews
Rating 8 - Good. 215 out of 1064 reviews
Rating 6 - Okay. 91 out of 1064 reviews
Rating 4 - Poor. 27 out of 1064 reviews
Rating 2 - Terrible. 48 out of 1064 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

brooke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are amazing, the staff is great!
Stayed 6 nights in Oct 2025

10/10 Excellent

hope

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, comfy beds
Stayed 2 nights in Oct 2025

10/10 Excellent

Maria

Liked: Amenities
Clean and friendly staff
Stayed 2 nights in Oct 2025

10/10 Excellent

ROSA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great, close to everything. 5 min drive to the Universal parks, great size pool, wish there was another hot tub, this one was a great size, but got busy quickly.
Stayed 7 nights in Oct 2025

10/10 Excellent

Terry

Liked: Cleanliness, amenities, property conditions & facilities
Great place!
Stayed 2 nights in Sep 2025

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great. The shuttle to universal parks were definitely a great factor for us.
Stayed 4 nights in Oct 2025

10/10 Excellent

Greidys

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel to stay for Universal Studios trips. The 2 bedroom rooms are very convenient for family trips. Hotel was clean and well kept.
Stayed 2 nights in Sep 2025

8/10 Good

Amanda

Liked: Cleanliness, amenities
Very child friendly. The staff was fine and it is very convenient to get to Universal!
Stayed 2 nights in Sep 2025

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at Westgate Palace Resort with our family. The rooms were super clean, comfortable, and felt very safe, which gave us peace of mind throughout our trip. The location is fantastic — just a short, easy drive to Universal Studios and close to plenty of great dining options. The convenience made everything stress-free, especially with kids. We’ll definitely be back and would highly recommend it to anyone visiting the area!
Stayed 5 nights in Oct 2025

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this property
Stayed 6 nights in Sep 2025

10/10 Excellent

joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. 2 bedroom suite was perfect. Anastasia helped us correct an error I made at booking. Very nice experience. will stay again next time we come to Orlando.
Stayed 2 nights in Oct 2025

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wally was great from the moment we checked in very friendly knowledgeable and helpful. Marlyn was a delight she answered all our questions always very kind. Sincere was the funniest and welcoming. All in all we had a great stay. Would definitely recommend.
Stayed 4 nights in Oct 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was good size. Had a great view. It was like having a small condo with everything you need. Staff was unbelievably awesome. Marilyn, the front desk who checked us in took care of us throughout the whole duration and was absolutely fantastic. Facility lacked activities for kids but if you want something quiet, safe, and roomy this is the place. Would definitely recommend this place.
Stayed on the lake side. Night view was spectacular too. Felt like a bit of Vegas
Stayed 5 nights in Oct 2025

10/10 Excellent

Jennifer lynn

Liked: Staff & service, amenities, property conditions & facilities
Staff was great! Need anything sent a text and it was there within the hour! So conveient and stress free
Stayed 5 nights in Oct 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Not many amenities
Stayed 4 nights in Oct 2025

10/10 Excellent

Terry

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay close to Universal. Resort is quiet and has a laid back atmosphere. Pool and hot tub area great as well. Only negative I would have is restaurant closes way too early. I would recommend if looking for a great place to stay that is affordable.
Stayed 6 nights in Sep 2025

6/10 Okay

lidia a

Liked: Cleanliness
Disliked: Staff & service
Clean ron every day
Stayed 5 nights in Oct 2025

10/10 Excellent

Della

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here! We never got to experience the pool or hot tub as it closed at 11pm, like every resort and hotel seems to, but it would have been so nice if it was open later after getting in from long days to chill out there with the family.
Stayed 2 nights in Sep 2025

10/10 Excellent

kim

Liked: Cleanliness, amenities, property conditions & facilities
clean and beautiful
Stayed 4 nights in Sep 2025

2/10 Terrible

Valerie Contreras

Liked: Staff & service
Disliked: Property conditions & facilities
The ac was not working, bed had stains, creepy vibes, No housekeeping
Stayed 3 nights in Oct 2025

10/10 Excellent

PATRICIA A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place to stay and convenient to everything .
Stayed 5 nights in Jul 2025

10/10 Excellent

Vincent

Liked: Cleanliness, amenities, property conditions & facilities
Great stay!
Stayed 5 nights in Jun 2025

10/10 Excellent

Annmarie Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay! Pool is amazing and staff is friendly!
Stayed 8 nights in Jul 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, convenient, close to universal theme park.
Stayed 3 nights in Aug 2025

10/10 Excellent

Swantina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay will be back, updated furniture very clean
Stayed 3 nights in Jul 2025