Find all hotels by Novum Group Hotels in Osten

"Clean. Staff and service mostly OK. Some very good some very poor. Property in general good condition. But I have a serious issue with facilities. The pictures show a swimming pool. But the swimming pool is not part of the hotel at all. It’s across the road. It doesn’t belong to the hotel at all. This is only visible in the small text . This kind of advertising is unethical in my view. We booked this hotel because we believed it had a pool. In the end, the public pool was actually closed so we couldn’t even use it. The location and general area around the hotel directly on the river is quite nice. Our room was rather noisy in the morning. I believe we were located over the reception so there was lots of coming and going. Parking is very limited. When we arrived, we got the very last parking spot, which was very tight. "

"Uncomfortable beds, room was vaguely clean but still lots of cobwebs. Front desk tried to get me to pay for the room again even though it had been paid for through Expedia. This happened several times despite Expedia calling the front desk - eventually it was sorted, but it took a lot of my time chasing it. To be clear, the Expedia support was very good - it was the hotel that was the problem. Breakfast is poor (for the price). I would not stay here again."

"Good room sizeband excelent breakfast. Situated right in the centre of Stade. "

"very good"

"Great location but room dark and dreary at rear of hotel. The plus was, those at the front of the hotel had to endure the late night party goers. "

"Good hotel nice staff "

"Arrived late after serious train delay but no problem with check in. Short walk from station."

"Nice and quiet"

"charming old countryside residence with cozy, individual rooms, delicious breakfast buffet and a large lovely garden to enjoy nature while enjoying a coffee or beer. Ideal for events (weddings, group gatherings) or for a family vacation. Very polite staff and present owners making sure all runs well. "