Lion Quays Hotel & Spa

4.0 star property

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Lion Quays Hotel & Spa

Indoor pool
Exterior
Standard Double Room | In-room safe, individually decorated, desk, iron/ironing board
Couples treatment rooms, sauna, spa tub, steam room, Turkish bath
Couples treatment rooms, sauna, spa tub, steam room, Turkish bath
Reviews
8.0

Very good

Popular amenities

  • Pool
  • BarBarBar
  • GymGymGym
  • Spa
  • Room serviceRoom serviceRoom service
  • Breakfast available
The price is AED 459
AED 534 total
includes taxes & fees
Jun 6 - Jun 7

Explore the area

Map
Moreton, Oswestry, England, SY11 3EN
  • Popular LocationLion Quays Spa3 min walk
  • Popular LocationPontcysyllte Aquaduct2 min drive
  • Popular LocationChirk Castle11 min drive
  • AirportManchester (MAN)57 min drive

Room options

Executive Double Room, Canal View

9.6/10 Exceptional

Highlights

Individually decorated
Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 20 sq m
  • River view
  • Sleeps 3
  • 1 Double Bed

Standard Twin Room

8.5/10 Very Good

Highlights

Individually decorated
Heating
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
  • 20 sq m
  • Resort view
  • Sleeps 3
  • 1 Twin Bed

Standard Double Room

8.4/10 Very Good

Highlights

Individually decorated
Heating
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
  • 20 sq m
  • Resort view
  • Sleeps 3
  • 1 Double Bed

Luxury Suite, Canal View

Highlights

Individually decorated
Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 30 sq m
  • River view
  • Sleeps 3
  • 1 Double Bed

Similar properties

About the neighborhood

Oswestry

Located in Oswestry, Lion Quays Hotel & Spa is in a rural area and on the waterfront. The Willow Art Gallery and British Ironwork Centre are cultural highlights, and some of the area's activities can be experienced at Lion Quays Spa and Chirk Marina. Looking to enjoy an event or a game while in town? See what's happening at Park Hall Stadium or Queensway Leisure and Activity Centre.

What's nearby

  • Lion Quays Spa - 3 min walk
  • Pontcysyllte Aquaduct - 2 min drive
  • British Ironwork Centre - 8 min drive
  • Chirk Castle - 11 min drive
  • Llangollen Bridge - 11 min drive

Getting around

  • Gobowen Station - 2 min drive
  • Manchester Airport (MAN) - 57 min drive

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪The Keys - ‬4 min drive
  • ‪The Poachers Pocket - ‬2 min drive
  • ‪Stanton House Inn - ‬4 min drive
  • ‪Denbighs Restaurant - ‬3 min drive

About this property

Lion Quays Hotel & Spa

Upscale hotel by the river
Take advantage of a terrace, a coffee shop/cafe, and a garden at Lion Quays Hotel & Spa. Treat yourself to hydrotherapy, a body treatment, or a sports massage at the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and Modern European cuisine. In addition to a hair salon and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Other perks include:
  • An indoor pool
  • Free self parking
  • Full breakfast (surcharge), bike rentals, and 3 outdoor tennis courts
  • Express check-out, a porter/bellhop, and an elevator
  • Guest reviews speak well of the breakfast, helpful staff, and overall condition
Room features
All 82 individually decorated rooms have perks such as 24-hour room service, as well as amenities like late night room service and free WiFi.
More conveniences in all rooms include:
  • Bathrooms with free toiletries and hair dryers
  • TVs with premium channels
  • Free infant beds, electric kettles, and heating

Languages

English, Polish, Slovak, Welsh

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee daily 7 AM–10 AM: GBP 11.95 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • The Waterside
  • Nicos Brasserie
  • Cafe Ash

Things to do

  • 3 outdoor tennis courts
  • Bicycle rentals
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Terrace

Spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage/treatment rooms
  • Mud bath
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bed sheets
  • Free cribs/infant beds
  • Heating

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Individually decorated
  • Iron/ironing board
  • Phone
  • Safe
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: GBP 25.00
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 11.95 per person
  • Early check-in fee: GBP 25.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Pool access available from 7:30 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Lion Quays Waterside
Lion Quays Waterside Oswestry
Lion Quays Waterside Resort
Lion Quays Waterside Resort Oswestry
Lion Quays Hotel Oswestry
Lion Quays Hotel
Lion Quays Oswestry
Lion Quays
Lion Quays Hotel & Spa Hotel
Lion Quays Hotel & Spa Oswestry
Lion Quays Hotel & Spa Hotel Oswestry

Frequently asked questions

Does Lion Quays Hotel & Spa have a pool?

Yes, this property has an indoor pool. Pool access is from 7:30 AM–10:00 PM.

How much does it cost to stay at Lion Quays Hotel & Spa?

As of 4 Jun, 2024, prices found for a 1-night stay for 2 adults at Lion Quays Hotel & Spa on 6 Jun, 2024 start from $145.38, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Lion Quays Hotel & Spa pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Lion Quays Hotel & Spa?

Self parking is free at this property.

What time is check-in at Lion Quays Hotel & Spa?

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM. Early check-in is available for a fee of GBP 25.00 (subject to availability). After-hours check-in is not available.

What time is check-out at Lion Quays Hotel & Spa?

Check-out is at 11 AM.

Where is Lion Quays Hotel & Spa located?

Situated on the waterfront, this spa hotel is within 1 mi (2 km) of Lion Quays Spa and Pontcysyllte Aquaduct. Park Hall Stadium is 2.9 mi (4.7 km) away. Gobowen Station is 27 minutes by foot.

Lion Quays Hotel & Spa Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 209 out of 527 reviews" "
Rating 8 - Good. 162 out of 527 reviews" "
Rating 6 - Okay. 84 out of 527 reviews" "
Rating 4 - Poor. 51 out of 527 reviews" "
Rating 2 - Terrible. 21 out of 527 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Sian

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities
We had a lovely overnight stay at The Lion Quays resort, my husband was able to check in to our room early, whilst my cousin and I went on a very nice spa day in the separate facility on site. The hotel site is showing some signs of wear and tear, the carpets are tired and worn in places, the decking on the moorings is a bit rotten but it looks as though they’re starting to replace it. This however, didn’t really spoil anything for us. Our room had a lovely view of the canal with doors you could open up and take in the fresh air, the proximity to the A5 means there is some road noise almost all the time, but this didn’t bother us. Overall the room was well appointed and clean, though we couldn’t figure out how to get the tv to work other than as a radio and it would’ve been helpful to have had more than one USB socket, as we both forgot our charger plugs. Large comfy bed, no complaints there. We had booked B&B, and the breakfast buffet in the adjacent restaurant was excellent. Everything you’d generally want in a good British buffet, including decent coffee. The proximity to the Llangollen canal meant we could get straight onto the tow path and enjoyed a lovely walk up to Chirk and back. Well worth it to view the aqueduct and viaduct. You can go further through the tunnel and there’s lots to explore. We’d go back. It’s a nice, convenient place to stay. The spa facilities are also excellent and they use Elemis products which is always a bonus from my point of view.
Stayed 1 night in Jun 2024

8/10 Good

Jerry

Traveled with group
Liked: Amenities, property conditions & facilities
I found the property convenient for an event I was attending. It offered good parking with good amenities and facilities. However, I was disappointed with the cleanliness, the speed of service, and the lack of dinner options.
Stayed 1 night in Jun 2024

2/10 Terrible

Gillian

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
The hotel needs updating . It’s very tired an quite scruffy in parts. The carpet was threadbare in the hallway, there were stains on the furniture in the bar area. The headboard in our room was damaged. The outside area had half completed decking that was quite dangerous. Our room was advertised as a courtyard room. The door didn’t open and the view from it was an overgrown garden
Stayed 2 nights in May 2024

4/10 Poor

Abina

The Country Club pool and jacuzzi.
Stayed 1 night in May 2024

8/10 Good

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and convenient all round. Slight irritation with table service with waiters clearing too much too soon and reaching across one's face to do so.
Stayed 1 night in May 2024

8/10 Good

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff at the reception at Check-In. The rooms were nice and clean. The hotel was set in lovely surroundings, and the swimming pool & spa were excellent. Dining at the Waterside restaurant was excellent. The only thing that let the room down was the extractor fan was not working in the bathroom.
Stayed 1 night in May 2024

10/10 Excellent

Vicky

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool and sauna area.
Stayed 1 night in May 2024

8/10 Good

Janice

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean , staff was pleasant and helpful , defo would recommend it . The spa was absolutely well worth it
Stayed 1 night in May 2024

8/10 Good

joyce

Traveled with partner
Liked: Staff & service
Good experience all round had a great weekend
Stayed 2 nights in May 2024

4/10 Poor

Tony

Disliked: Staff & service
My wife and I were almost killed by a driver directly in front of the entrance after a function by a driver in a red 5 door car. He missed my wife ( on her birthday ) by perhaps 9”.. I reported this immediately to hotel reception staff and the uncaring awful fiasco that followed was incredible ..to call their response useless would be kind .. we are shocked. A person came knocking on our door spouting utter nonsense… he did actually nothing at all and the dangerous driver got away with almost killing us absolutely free … following morning the woman who was apparently managing tye breakfast area was rude , dismissive, obnoxious and unfriendly. Where we were directed to sit was dirty and unkempt … we stay in a lot of hotels worldwide , and this place took the award for one of the worst experiences. Note , I left my phone number with the individual knocking our door late at night re nearly being run over in their car park .. 3 days ago , no call back .. says it all .. shocking …
Stayed 1 night in Apr 2024