Sandy Hill, a neighborhood in Ottawa, is home to Henderson Héritage Home. Byward Market Square and Rideau Centre are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Strathcona Park and Confederation Park. National Arts Centre and Canadian Museum of Nature are also worth visiting. Visit our Ottawa travel guide
Check-in start time: 4:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in fee: USD 100
Contactless check-in available
Late check-in fee: USD 200 for check-in between 11:00 PM and 12:30 AM
Minimum check-in age: 18
Check-out
Check-out before 10:00 AM
Contactless check-out available
Late check-out fee: USD 80
Special check-in instructions
There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Host will greet you, lockbox
Pets
Pets not allowed
Children and extra beds
Children are welcome
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Cash deposit: USD 100 per person, per stay
Cleaning fee: USD 69 per person, per week (varies based on length of stay)
We have included all charges provided to us by the property.
Optional extras
Early check-in fee: USD 100 (subject to availability)
Late check-in fee: USD 200 for check-in between 11:00 PM and 12:30 AM
Late check-out fee: USD 80
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
We should mention
This property does not have elevators
Frequently asked questions
Is Henderson Héritage Home pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Henderson Héritage Home?
As of 18 September 2026, prices found for a 1-night stay for 2 adults at Henderson Héritage Home on 28 September 2026 start from AED 328, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
This guest house doesn't offer parking.
What time is check-in at Henderson Héritage Home?
Check-in start time: 4:00 PM; Check-in end time: 10:00 PM. Early check-in is available for a fee of USD 100 (subject to availability). Late check-in is available from 11:00 PM–
12:30 AM for a fee of USD 200.
What time is check-out at Henderson Héritage Home?
Check-out is at 10:00 AM. Late check-out is available for USD 80.
Where is Henderson Héritage Home located?
Located in Sandy Hill, this guesthouse is steps from ISKCON Ottawa and University of Ottawa. Parliament Hill and Rideau Canal are also within 1 mi (2 km). UOttawa Station is only a 5-minute walk and Lees Station is 14 minutes.
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Reviews
Henderson Héritage Home Reviews
4.8
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Staff was beyond amazing. The location is one of the best to walk and clean. Free parking helps a lot. Window and AC can be upgraded. Overall, I will return back.
The manager is very friendly and welcoming.
Stayed 2 nights in Jul 2026
Verified review
8/10 Good
arvind
28 May 2026
Liked: Cleanliness
Location is really good. close to food places and UofOttawa. Room was clean; shared bathroom was ok clean.
extra parking fees of $45CAD was a surprise.
Stayed 1 night in May 2026
Verified review
6/10 Okay
Cynthia
4 June 2025
Liked: Cleanliness
This is rooming house accommodation. While the property was clean, I misunderstood the listing. I thought it was a kitchenette suite.
Bathrooms are shared; kitchen is shared. Sleeping rooms are very small. It was quiet, the other guests were very respectful, and the manager was responsive and thoughtful.
The name is a bit misleading, as there is not much heritage left in the old house.
The location is convenient to the O-train at uOttawa, and buses; it is in a nice old neighbourhood full of students and families, and it is within very easy walking distance of Parliament Hill, as well as Byward Market, if you like walking the city.
small rooms, small shared bathrooms, small shared kitchenette, many rules but no service. no communication with the management. this is a stay of last resort if you can find nothing else for a night or two.
The hotel cancelled my reservation the day before I was supposed to check, claiming that I was supposed to have paid in advance, which is not what Hotels.com required. It's the worse possible thing that could happen to a traveler--and especially so since every decent hotel in Ottawa is fully booked this week. It will forever give me pause before using Hotels.com again. You should ban that little hotel from your site. Foul, foul, foul.
Booked a room with private bathroom. Description did not say bathroom was not in room. Others were using the bathroom. Messaged the host was told to lock it! Very old poorly kept house. It’s a dorm style for students, and cost me $578 for the night! Do not recommend this place. I did let the property owner know of the bathroom issue they offered to refund me some but have not seen any refund.
Dear Expedia Customer Support, I am writing to formally complain about my recent hotel stay booked through Expedia. Unfortunately, my experience was extremely disappointing due to several serious issues. First, the cleanliness of the room was far below acceptable standards. Upon entering, I found human hair on the bed and visible stains on the bed linens. This clearly indicated that the room had not been properly cleaned prior to my arrival, which was completely unacceptable and raised serious concerns about the hotel’s hygiene standards. Secondly, I discovered a serious safety issue with the bathroom faucet.The hot and cold water controls were reversed—the handle marked “Cold” dispensed hot water, while the handle marked “Hot” dispensed cold water. This created a significant safety hazard and could easily result in burns or other injuries. In addition, the room I was assigned at check-in was different from the room I had originally booked through Expedia. This change was made without any prior notice or my consent. Furthermore, the actual room I received did not match the photos and description displayed on the Expedia listing.
The merchant grossly misrepresented the safety, cleanliness, and privacy of the property. I booked a 13-night stay for my employee. Upon arrival, the property presented severe health, safety, and privacy violations. My employee felt unsafe and checked out early after 3 nights. I immediately contacted the merchant to notify them of the emergency checkout, detailed the health/safety failures, and requested a refund for the remaining 10 unused nights. The merchant has refused to issue a refund. The listing promised a "private washroom." In reality, the washroom was located across a public hallway and was actively being used by other unknown individuals. The bedroom door has gaps at both the top and the bottom so massive that individuals in the public hallway can look directly into the room. This represents a critical failure to provide a secure or safe environment. The front door molding is peeling and covered in visible black mold. The shower was heavily covered in soap scum and grime upon arrival. The mattress is heavily worn and degraded. The showerhead is broken/unadjustable, pinned tightly against the wall, making the shower unusable. AVOID AT ALL COSTS.
The "Host: did not answer the door after I knocked on it and rang the doorbell. The neighbour phoned the "host" for me, and she still refused to open the door saying I had no reservation. That neighbour told me it happens all the time, that they abandon their guests at the door. So I was without a room on a Friday night of a long weekend. Ruined the whole trip.