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Hilton Garden Inn Ottawa Downtown

3.5 star property
Hotel with an indoor pool, 6-minute walk to Supreme Court of Canada

Choose dates to view prices

Photo gallery for Hilton Garden Inn Ottawa Downtown

Lobby
Indoor pool, sun loungers
Lobby
Bar (on property)
Exterior
In the heart of Ottawa, Hilton Garden Inn Ottawa Downtown offers a warm welcome with a fireplace in the lobby, an indoor pool with sun loungers, and dinner at Tulip Restaurant & Bar. Guests rave about the helpful staff and convenient location near Parliament Hill. With amenities like dry cleaning/laundry services, coffee/tea in the lobby, express check-in, and free in-room WiFi.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Breakfast available
The current price is AED 470
AED 557 total
includes taxes & fees
14 Nov - 15 Nov

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Room, 1 King Bed (Small)

Hypo-allergenic bedding, Tempur-Pedic beds, blackout drapes

Room, 1 King Bed (Small)

8.8 out of 10
Excellent
(37 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Tempur-Pedic bed
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Room, 2 Queen Beds

Hypo-allergenic bedding, Tempur-Pedic beds, blackout drapes

Signature Room, 2 Queen Beds

9.2 out of 10
Wonderful
(47 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Tempur-Pedic bed
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower) | Hypo-allergenic bedding, Tempur-Pedic beds, blackout drapes

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Tempur-Pedic bed
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, Tempur-Pedic beds, blackout drapes

Deluxe Room, 1 King Bed

7.8 out of 10
Good
(6 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Tempur-Pedic bed
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Room, 1 King Bed

Hypo-allergenic bedding, Tempur-Pedic beds, blackout drapes

Signature Room, 1 King Bed

8.8 out of 10
Excellent
(29 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Tempur-Pedic bed
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, River View

Room, 1 King Bed, River View | Hypo-allergenic bedding, Tempur-Pedic beds, blackout drapes

Room, 1 King Bed, River View

9.2 out of 10
Wonderful
(27 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Tempur-Pedic bed
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

Deluxe Room, 2 Queen Beds, Non Smoking | Hypo-allergenic bedding, Tempur-Pedic beds, blackout drapes

Deluxe Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(13 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Tempur-Pedic bed
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • Sleeps 4
  • 2 Queen Beds

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Exterior

Holiday Inn Express & Suites Downtown Ottawa East by IHG

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  • Pool
  • Breakfast included
  • Free WiFi
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8.6 out of 10, Excellent, 2,563 reviews
The price is AED 432
AED 513 total
includes taxes & fees
2 Nov - 3 Nov
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About the neighborhood

Map
361 Queen Street, Ottawa, ON, K1R 0C7

What's nearby

  • Parliament Hill - 12 min walk - 1.0 km
  • Canadian War Museum - 12 min walk - 1.0 km
  • Byward Market Square - 18 min walk - 1.6 km
  • University of Ottawa - 4 min drive - 1.5 km
  • Canadian Museum of History - 5 min drive - 2.2 km

Getting around

  • Lyon Station - 2 min walk
  • Ottawa Station - 11 min drive
  • Ottawa International Airport (YOW) - 19 min drive

Restaurants

  • ‪Delta Club Lounge - ‬1 min walk
  • ‪Marriott Ottawa Hotel Executive Lounge - ‬4 min walk
  • ‪Tim Hortons - ‬2 min walk
  • ‪Spin Kitchen & Bar - ‬3 min walk
  • ‪Swizzles - ‬3 min walk

About this property

Hilton Garden Inn Ottawa Downtown

Hotel near Canadian War Museum
Located close to Supreme Court of Canada and Parliament Hill, Hilton Garden Inn Ottawa Downtown provides dry cleaning/laundry services, a fireplace in the lobby, and a bar. The on-site restaurant, Tulip Restaurant & Bar, serves dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym and a 24-hour business center.
Other perks include:
  • An indoor pool along with sun loungers
  • Full breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • Express check-in, a computer station, and an elevator
  • Multilingual staff, ATM/banking services, and luggage storage
  • Guest reviews say great things about the helpful staff and location
Room features
All 175 rooms boast comforts such as air conditioning and bathrobes, as well as thoughtful touches like free WiFi and free newspapers. Guest reviews speak well of the clean rooms at the property.
More amenities include:
  • Hypo-allergenic bedding and Tempur-Pedic beds
  • Bathrooms with showers and shower/tub combinations
  • 50-inch flat-screen TVs with satellite channels
  • Wardrobes/closets, refrigerators, and microwaves

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Homewood Suites by Hilton Ottawa Downtown

  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
9.2 out of 10, Wonderful, 1,319 reviews
The price is AED 514
AED 610 total
includes taxes & fees
7 Nov - 8 Nov
Homewood Suites by Hilton Ottawa Downtown

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered self parking on site (CAD 28.25 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: CAD 20.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Tulip Restaurant & Bar

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • 9 meeting rooms
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Doorbell and phone notification
  • Elevator (42 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 10 floors
  • Built in 2018
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Tempur-Pedic mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable/satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 70 per accommodation, per stay (maximum CAD 70 per stay)
Service animals are welcome, and are exempt from fees
2 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome
4 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 12 and younger eat free breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 20.95 per person
  • Covered self parking fee: CAD 28.25 per night (in/out privileges)
  • Pet fee: CAD 70 per accommodation, per stay (maximum CAD 70 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 19 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Children under 16 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

National Ascend Collection
National Ascend Collection Ottawa
National Hotel Ascend Collection hotel
National Hotel Ascend Collection hotel Ottawa
Hilton Garden Inn Ottawa Downtown Hotel
Hilton Ottawa Downtown Ottawa
Hilton Garden Inn Ottawa Downtown Hotel
Hilton Garden Inn Ottawa Downtown Ottawa
Hilton Garden Inn Ottawa Downtown Hotel Ottawa

Frequently asked questions

Does Hilton Garden Inn Ottawa Downtown have a pool?

Yes, this property has an indoor pool.

Is Hilton Garden Inn Ottawa Downtown pet-friendly?

Yes, this hotel allows pets (limit 2 total) with a maximum weight of up to 75 lbs per pet. There's a fee of CAD 70 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Hilton Garden Inn Ottawa Downtown?

Self parking is available for CAD 28.25 per night.

What time is check-in at Hilton Garden Inn Ottawa Downtown?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Hilton Garden Inn Ottawa Downtown?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Hilton Garden Inn Ottawa Downtown located?

Located in Downtown Ottawa, this hotel is within a 15-minute walk of Supreme Court of Canada and Canadian War Museum. Parliament Hill and Rideau Canal are also within 1 mi (2 km). Lyon Station is only a 2-minute walk and Parliament Station is 8 minutes.

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Reviews

Hilton Garden Inn Ottawa Downtown Reviews

8.6

Excellent

9.2

Cleanliness

8.6

Amenities

8.8

Staff & service

8.6

Eco-friendliness

8.8

Property conditions & facilities
Rating 10 - Excellent. 580 out of 1002 reviews
Rating 8 - Good. 250 out of 1002 reviews
Rating 6 - Okay. 89 out of 1002 reviews
Rating 4 - Poor. 45 out of 1002 reviews
Rating 2 - Terrible. 38 out of 1002 reviews

Reviews

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, comfy bed, great area of town. Would stay again and recommend!
Stayed 2 nights in Oct 2025

8/10 Good

colin

Liked: Cleanliness, amenities
Great hotel clean and helpful staff
Stayed 1 night in Oct 2025

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities
I highly recommend this hote
Stayed 1 night in Oct 2025

10/10 Excellent

Michelle

Excellent location, friendly staff, clean, well-appointed rooms.
Stayed 3 nights in Aug 2025

10/10 Excellent

Thomas

Liked: Amenities
Clean and comfortable
Stayed 2 nights in Oct 2025

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Walkable, clean room, comfy beds!
Stayed 1 night in Jul 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was amazing. Easy to find, easy underground parking. Easy check in the staff were amazing. Room was big and spacious and very clean. It was exactly like picture of the room I reserved. Hotel was great to a lot of walkable things we wanted to do. Restaurant was very clean excellent. Would definitly y stay there again.
Stayed 2 nights in Oct 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Liked the nice bright bathroom and good working space. Great fan provided nice adjustable white noise. Big window. Easy to get to my business meeting.
Stayed 1 night in Oct 2025

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Great pool and close to the parliament buildings.
Stayed 1 night in Aug 2025

10/10 Excellent

Maricris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Business friendly
Stayed 2 nights in Sep 2025

10/10 Excellent

E. Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 2 nights in Oct 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful. The hotel was super clean. Grocery store in front of hotel therefore super convenient. Overall I would go back anytime.
Stayed 1 night in Sep 2025

10/10 Excellent

Frederik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Clean room.
Stayed 1 night in Sep 2025

10/10 Excellent

Siobhan

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 1 night in Sep 2025

8/10 Good

Afshin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The person who checked me in provided such wonderful, professional and courteous service. Even when I checked out I appreciated her friendliness and smile goodbye. Great staff.
Stayed 1 night in Sep 2025

4/10 Poor

Vincent

Conserve staff were very nice and helpful; the restaurant however was pathetic-overpriced and poor portions, and the buffet breakfast was no better than a motel. Condiments, syrup and milk were on short supply, and no fruit offered at all-I expect better for 23 dollars. Will not return
Stayed 2 nights in Oct 2025

10/10 Excellent

Erini

Liked: Cleanliness, staff & service, property conditions & facilities
Did not shop
Stayed 1 night in Oct 2025

8/10 Good

Filomena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Aug 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful!
Stayed 1 night in Aug 2025

8/10 Good

pat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an issue with parking, recieved a warning on my parking by security. There was no issue, parked in a spot, did not double park. How much money is made by them ticketing tourists that are not sure.
Stayed 1 night in Oct 2025

10/10 Excellent

Josephine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in and staff were excellent and both my room and my sister’s room were very clean and comfortable. We stayed two nights and made use of the gym and pool, both of which were also quite decent. I will say, the workout room was quite hot, but other than that, it was a great stay. The hotel is nicely situated and within walking distance of the parliament and Byward Market.
Stayed 2 nights in Aug 2025

8/10 Good

Marcie Renee

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic hotel. Clean rooms. Professional and friendly staff.
Stayed 5 nights in Jul 2025

2/10 Terrible

Tianfei

Disliked: Cleanliness, staff & service
They told me they are overbooked and can’t provide me the room that I booked, I asked another room in same hotel or other room in Hilton airport, they said no and arranged me in a very bad hotel nearby. Terrible experience
Stayed 1 night in Oct 2025

2/10 Terrible

Sergiy

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Horrible management. Check-in took 45 minutes. We were second in line. One person was there to check-in guests on a Saturday night - the front desk man was SO nice but poorly trained - rooms weren't ready by 9pm ( check-in was at 4pm) Manager charged me twice, a week later I still have not been refunded. Lovely hotel, nice room, great breakfast but the service was atrocious.
Stayed 1 night in Oct 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Oliver who checked us in was very nice. The room was spacious and clean. The snack options were great. Lots of variety for a couple of hungry teens after a long drive. Happy customers.
Stayed 1 night in Aug 2025