Find Hotel with a Concierge in Ottawa, IL

"We stayed for 3 nights. The amenities shown on the website are not available. There was no room cleaning service available. This wouldn't have been a big deal if they had even just knocked on our door and offered us fresh towels or to collect our trash daily. We had to request fresh towels at the front desk everyday. We had to collect our own trash and set it outside our room. The toilet was dirty when we checked in. The toilet seat broke away from the toilet bowl the morning before checkout. It...

"It was absolutely amazing! We had a blast. The community was great and there was so much to do around the area! It was a pleasant surprise. It was super helpful having the resource which showed us all the different things that were close. Simply the best. This place was like a little diamond in the rough. We would and are definitely planning on coming back again!"

"Cabin was nice and comfortable, little issue with the a/c but that was it. We wanted a nice little getaway and thats what we got. We look forward to coming back."

"Good experience very nice place to stay in a very nice area."

"great location"

"It was really cozy, with slight issues with bugs and cleanliness beforehand."

"The view and deck overlooking the harbor were wonderful. Exactly what I was looking for!!Amenities were not up to par. WiFi didn’t work, which made televisions nonfunctional. Kitchen supplies were bare. Bedside tables and light fixtures were dusty.Maintenance issues were troubling. Back door did not lock. Toilet ran nonstop. To be fair, the man at the office did offer to send maintenance, but I felt these issues should have been dealt with BEFORE I arrived. At this price, standards...

"Brand new and such a cool community. Downtown Ottawa is Stars Hollow from the Gilmore Girls! We already booked for summer!!"