HOTEL EL ENCANTO

Property class: 2

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HOTEL EL ENCANTO provides a grocery/convenience store and more. Stay connected with free in-room WiFi.

Reviews

6.0 out of 10

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Family Double or Twin Room, 2 Bedrooms

A hotel room with two beds, each with a red and white patterned bedspread, a gold geometric headboard, and a small bedside table with a lamp.

Family Double or Twin Room, 2 Bedrooms

  • 1 bedroom
  • Sleeps 5
  • 2 King Beds

View all photos for Senior Room

A bedroom with a bed, a red chair, a small table, and a sliding door.

Senior Room

  • Lagoon view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Exclusive Room

A bedroom with a bed, a TV, a window with curtains, and a small table.

Exclusive Room

  • Lagoon view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Design Room

A bedroom with a large bed, a red accent wall, and a small red table with a vase.

Design Room

  • 2 bedrooms
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

A bedroom with a bed, a nightstand, a headboard, and a door.

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Honeymoon Room

A hotel room with a bed decorated with red heart shapes and the words "TE AMO". There is a small round table with a red heart decoration, a black leather chair, and a glass shower enclosure with rose petals.

Honeymoon Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Located in Otumba, HOTEL EL ENCANTO is near theme parks. Notable landmarks in the area include Teotihuacan Archaeological Site and Pyramid of the Sun. Apipilpark and Parque Acuatico Vito Spa are also worth visiting. Be sure not to miss outdoor adventures like hiking/biking trails and mountain biking. Visit our Otumba travel guide
Map
C. Manuel Hernández, Otumba, Méx., 55900

What's nearby

  • A landscape with pyramidal structures and a valley with hot air balloons in the sky.
    Teotihuacan Archaeological Site
    29 min drive - 16.1 km
  • A large pyramid complex with surrounding ruins and a hilly landscape in the background.
    Pyramid of the Moon
    32 min drive - 16.9 km
  • A large pyramid with surrounding fields and distant mountains.
    Pyramid of the Sun
    35 min drive - 16.9 km
  • Reino Animal Conservation Center
    26 min drive - 11.7 km
  • Divino Redentor Cathedral
    39 min drive - 29.3 km

Getting around

  • Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.)
    57 min drive

Restaurants

  • Pastes Kikos
    7 min drive
  • Quinta Los Limones
    6 min drive
  • Punto Y Coma
    9 min walk
  • Caldos De Gallina La Via
    4 min drive
  • San Pablo Escamoles, Barbacoa, Quesadillas)
    5 min drive

About this property

HOTEL EL ENCANTO

  • Hotel near a zoo
  • HOTEL EL ENCANTO provides a grocery/convenience store and more. Stay connected with free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • Free self parking
    • A 24-hour front desk and smoke-free premises
  • Room features
  • All guestrooms at HOTEL EL ENCANTO include comforts such as free WiFi and free bottled water.
  • Extra conveniences in all rooms include:
  • Bathrooms with free toiletries

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Frequently asked questions

Is HOTEL EL ENCANTO pet-friendly?

Yes, dogs are allowed at this property. There's a fee of MXN 200 per pet, per day. A cleaning fee of MXN 100 also applies.

How much is parking?

Self parking is free at this property.

What time is check-in at HOTEL EL ENCANTO?

Check-in start time: 1:00 PM; Check-in end time: anytime.

What time is check-out at HOTEL EL ENCANTO?

Check-out is at noon.

Where is HOTEL EL ENCANTO located?

Situated in Otumba, this hotel is within 9 mi (15 km) of Pyramid of the Moon, Palacio de Quetzalpapálotl, and Teotihuacan Archaeological Site. Palacio de Tepantitla and Pyramid of the Sun are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

HOTEL EL ENCANTO Reviews

6.0

8.0

Cleanliness

8.8

Staff & service

5.4

Property conditions & facilities
Rating 10 - Excellent. 0 out of 4 reviews
Rating 8 - Good. 2 out of 4 reviews
Rating 6 - Okay. 1 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 1 out of 4 reviews

Reviews

Verified review

2/10 Terrible

No había agua caliente , ni cobijas , las sábanas manchadas ,
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien, muchas gracias
Stayed 1 night in Mar 2025
Verified review

6/10 Okay

Disliked: Property conditions & facilities

En general bien solo para dormir

Fue una estancia corta, en general el hotel es pequeño pero cómodo, aunque hubo varios puntos en contra, al llegar la terminal no servía por lo que tuvimos que hacer transferencia, la habitación solo tenía una cobija y hacía mucho frío, pedimos otra y si nos la dieron. Y el baño no servía bien ya que se tiraba el agua.
Stayed 1 night in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Sin agua caliente ni en el lavamanos
Stayed 1 night in Feb 2024