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Mercure Fátima

4.0 star property
Hotel with a restaurant, steps from Church of the Most Holy Trinity

Choose dates to view prices

Located near the Church of the Most Holy Trinity, Mercure Fátima provides a peaceful retreat. Travelers can savor Portuguese dishes at Casa Platano, use in-room WiFi, or visit the 24-hour gym. The multilingual staff and convenient gift shop consistently impress visitors.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Room service
  • Laundry
The current price is AED 287
AED 304 total
includes taxes & fees
30 Nov - 1 Dec

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Twin Room, 2 Twin Beds

Minibar, in-room safe, desk, laptop workspace

Superior Twin Room, 2 Twin Beds

9.4 out of 10
Exceptional
(15 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Smart TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Eco-friendly toiletries
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

9.8 out of 10
Exceptional
(59 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Smart TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Eco-friendly toiletries
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Privilege, Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Privilege, Room, 1 King Bed

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Smart TV
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Map
Rua Conego Manuel Nunes Formigao 4, Ourem, Santarém, 2495-417

What's nearby

  • Church of the Most Holy Trinity - 3 min walk - 0.3 km
  • Chapel of the Apparitions - 7 min walk - 0.6 km
  • O Milagre de Fatima - 8 min walk - 0.7 km
  • Sanctuary of Our Lady of Fatima - 8 min walk - 0.7 km
  • Fatima Basilica - 8 min walk - 0.7 km

Getting around

  • Entroncamento Station - 29 min drive
  • Humberto Delgado Airport (LIS) - 76 min drive

Restaurants

  • ‪Apollo Caffe - ‬8 min walk
  • ‪Doce Sabor - ‬8 min walk
  • ‪Restaurante O Recinto - ‬4 min walk
  • ‪Restaurante Santa Cruz - ‬7 min walk
  • ‪Casa Plátano - ‬1 min walk

About this property

Mercure Fátima

Upscale hotel near Sanctuary of Our Lady of Fatima
Located close to Church of the Most Holy Trinity and Chapel of the Apparitions, Mercure Fátima provides dry cleaning/laundry services, a bar, and a 24-hour gym. The on-site Portuguese cuisine restaurant, Casa Platano, serves lunch. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • Tour/ticket assistance, luggage storage, and a front-desk safe
  • A gift shop, a 24-hour front desk, and smoke-free premises
  • Guest reviews say great things about the helpful staff
Room features
All 72 rooms feature comforts such as 24-hour room service and laptop-compatible safes, as well as thoughtful touches like laptop-friendly workspaces and air conditioning. Guest reviews highly rate the clean rooms at the property.
Extra amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • 50-inch Smart TVs with cable channels
  • Wardrobes/closets, electric kettles, and heating

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (EUR 10 per day)

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: EUR 15 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Casa Platano
  • Plane Tree Bar
  • Plane Tree Bistro

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Low-height counter and sink
  • Low-height view port in door
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 100% renewable energy
  • 6 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2020
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 per person
  • Self parking fee: EUR 10 per day
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: MobilePay
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Property Registration Number 9564

Property is also known as

Mercure Fátima Hotel
Mercure Fátima Ourem
Mercure Fátima Hotel Ourem
Mercure Fátima (Opening January 2021)

Frequently asked questions

Is Mercure Fátima pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Mercure Fátima?

Self parking is available for EUR 10 per day.

What time is check-in at Mercure Fátima?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Mercure Fátima?

Check-out is at noon. Late check-out is available for a fee.

Where is Mercure Fátima located?

Located in the heart of Fátima, this hotel is within a 10-minute walk of Church of the Most Holy Trinity, Chapel of the Apparitions, and Sanctuary of Our Lady of Fatima. O Milagre de Fatima and Mira de Aire Caves are also within 12 mi (20 km).

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Mercure Fátima Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 390 out of 449 reviews
Rating 8 - Good. 47 out of 449 reviews
Rating 6 - Okay. 7 out of 449 reviews
Rating 4 - Poor. 1 out of 449 reviews
Rating 2 - Terrible. 4 out of 449 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Eva

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Everything was Ok, clean, walking distance from Sanctuary and bus station, complete breakfast with a variety of different options.
Stayed 1 night in Aug 2025

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful lobby and room. Everything was clean and the staff was friendly and welcoming. Located across from the Fátima Sanctuary. Will stay again
Stayed 2 nights in Jul 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and experience! Close to everything and a great place to experience Fátima and all the many blessings!! Kind people, quiet, beautiful, peaceful, and inviting! Great Indian Resteraunt down the street!
Stayed 1 night in Jul 2025

10/10 Excellent

Phuong

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommended. No major complaints.
Stayed 3 nights in Oct 2025

10/10 Excellent

Jeonghye

Liked: Cleanliness, staff & service, property conditions & facilities
Food was excellent. You need to have dinner at the restaurant.
Stayed 1 night in Jun 2025

10/10 Excellent

Elisabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very close to the basilica. Excellent breakfast. This is our 3rd times staying there. Very nice staff.
Stayed 1 night in May 2025

10/10 Excellent

KAREN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for visting the Sanctuary of our Lady of Fatima. Comfortable room
Stayed 1 night in May 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely and so close to all that Fatima has to offer
Stayed 2 nights in Apr 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location to Fatima

The hotel and the breakfast were awesome. We also had dinner at the Bistro in the hotel. Great food and service. Free parking was nice. And it fit our van.
Stayed 3 nights in Feb 2025

8/10 Good

Stella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location!
Stayed 1 night in Jul 2024

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right across from the sanctuary
Stayed 2 nights in Mar 2025

10/10 Excellent

Zuzel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Fatima and lots of shops.
Stayed 2 nights in May 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. The retraction shades are great. Great views of the Heart statue. Location is the best. Very convenient, walkable and safe.
Stayed 1 night in Oct 2024

10/10 Excellent

Nolly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always stay at Hotel Mercure Fátima whenever we visit, and every experience has been wonderful. On our most recent stay, we were upgraded to an even better room, and the staff truly went above and beyond. Snacks were provided in our room, the food at the restaurant was superb, and—most importantly—they assisted us with a wheelchair for my wife, which made our stay so much easier and more comfortable. The staff is professional, caring, and genuinely dedicated to providing excellent service. Thank you, Mercure Fátima, for always making us feel welcome. You are simply awesome! 🌟🌟🌟🌟🌟
Stayed 1 night in Sep 2025

10/10 Excellent

Maria

Liked: Amenities
Everything is excellent!
Stayed 1 night in May 2024

10/10 Excellent

Jung Sook

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly Recommend

Staffs are nice and delivered everything we required. I will definately stay here again.
Stayed 4 nights in Oct 2023

4/10 Poor

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Small and bad coffee

Extremely small rooms. Capsule coffee machine in bedroom sure which order only to have nespresso had horrible coffee maker machine.
Stayed 2 nights in Jun 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 2 nights in Oct 2023

10/10 Excellent

Lilla

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel! The room was impeccably clean, spacious, and comfortable. Loved that the shower, toilet, and sink are separate. Just a few minute walk from the Sanctuary, which was convenient for us as we walked back a few times a day for mass, procession, etc. The lobby is gorgeous and very modern. Breakfast was not included with our stay but we opted to pay 15€ and are glad we did, because this was truly the most delicious breakfast I had in Portugal. I highly recommend getting breakfast here whether included or not. We also got dinner there, which was quite delicious. The property was also close to the bus station (less than 10 minute walk) so we could easily walk with our large luggage to catch our bus. Overall beautiful facility, helpful staff, and high quality meals. I would absolutely recommend staying here.
Stayed 1 night in May 2025

10/10 Excellent

faouzi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ok
Stayed 2 nights in May 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is as close as you can get to the square of the Sanctuary of Fatima. It is walkable (8 - 10 min) from the bus station. Its restaurant serves traditional dishes for lunch and accepts credit cards.
Stayed 1 night in Oct 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room set up, great breakfast!
Stayed 1 night in Oct 2025

8/10 Good

Josephine Sola

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, friendly and helpful staff.
Stayed 2 nights in Oct 2025

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great, and the restaurant was excellent!
Stayed 1 night in Jul 2025

10/10 Excellent

Jean Philippe Harvel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in Sep 2025