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"Chaimae and staff are exceptional."

"Amazing hotel! Staff and service! One thing - the bed could have been much better more firm, and felt like there was a hole in the bed. "

"Really enjoyed our stay the property is beautiful and well mainteined staff was very friendly and accommodating I wished we could stay longer "

"Staff was great, 100% family friendly, pool games were fun. Room was a decent size"

"This was an amazing trip. Me and my son thoroughly enjoyed it. The food and hospitality was amazing. I would definitely come back here again. "

"Amazing "

"I nearly cancelled my stay here, with my 10 year old, when I read the recent reviews leading up to our stay. But my son loves swimming and water parks, so I thought we’d give it a go and not expect too much; we were only staying for 3 nights. It far exceeded my expectations and we had a great time here. The hotel and waterpark is tired, in places, and it’s not luxury, but the lovely staff and my son’s smiles made up for that. The all inclusive food was nice. I can imagine it might get repetitive after a week, but there are so many options. It was busy at peak meal times, but we were there in high season so can’t expect a peaceful dinner. The staff work incredibly hard to keep fresh food coming out and tables cleared and cleaned. We were allowed to stay after we checked out, until 6pm as my son was enjoying it so much. We would definitely go back, for another short stay, if we go to Marrakesh again. "

"Wow, what an absolutely fabulous place! It’s exactly what we hoped for - peace and tranquility. The staff are superb and cannot do enough for you. The most instagram worthy place I have ever been to! Of note for those planning a trip, we stayed in the ‘low season’ (I.e. July/August). The hotel was only 20-30% full which made the stay feel even more intimate. We guess people are put off by the temperatures in Marrakesh, however it’s at least 5-10 degrees cooler in the mountains. Our stay was hot but definitely tolerable! "

"Really nice private pool area. Buffet food is great, not fussy eaters and we liked it a lot. Coyld improve on dressed table availability....but did not bother me as on holiday so not in a rush. One thing is the fresh orange juice could be available maybe ....if too difficult then offer it to vip customer at private pool. Other wise beautiful hotel....staff are all here to help and hard working. Really good evening shows....fabulous dancers. "