"The property looked as pictured but was not clean. There was no toilet paper in the powder room. No paper towels in the kitchen. No wash clothes or towels for bathing. No toilet at all. No running water in the sink of one bathroom. As well as dead bugs on the floor on the living room and lastly we had no WiFi. We checked in around 7:00 pm and had been on the telephone with the owner/manger from flourish as they said they had no reservation from Hotels.com. Finally after speaking to the manager...

"The staff were very nice and the room very cleaned"

"The staff was amazing. They made my stay very comfortable. Thank you Joseph, Manase and the rest of the crew and the dining staff. You are awesome "