Search Chalets in Pacific Northwest

"There air conditioning in our room was definitely not working and broken with no temperature dial."

"The buffet styled breakfast was perfect. Zero complaints from my picky eats. We also ate the the restaurant, pasta was very bland but all else was so delicious. Focaccia was amazing and the kids pizza as well. All around great choice for our overnight stay! "

"Our window was kinda broken so some bugs was able to get in, but overall everything is clean and well maintained."

"."

"Excellent location near Canada Place with a good variety of restaurants nearby. The hotel is a bit old, but still in good condition. We're happy that it had a pretty big gym and an indoor pool and hot tub. We really wanted to try the restaurant and bar downstairs but didn't have the time. But it had a terrace with a nice view of the mountains. The rooms were a good size for the price. The only things I'll nitpick are that they had paper cups instead of proper glasses and mugs in the room, and the carpets made the interiors feel old. Overall, it was a good stay and would definitely consider coming back."

"More towels , updated rooms "

"I scheduled to have the airport shuttle to take me to the airport at 9 AM on Monday April 20, 2026. I showed up at the front desk at exactly 9:01 AM (1 minute late) and the front staff said the shuttle has gone at 9 AM. When I made my airport shuttle reservation, the front staff didn't inform me that the shuttle will be leaving exactly at 9:00 AM. Again, I was at the front desk at exactly 9:01 AM, and the front desk staff showed me the clock at 9:01 and told me that I was 1 minute late. Very disappointed about this."

"The room was in poor condition. We decided to make-do because we didn't want to move rooms with a young child after we were already settled, so we didn't mention anything until the end. The staff were very understanding and kind. I have no doubt that we would have been switched to another room if we had chosen to mention it. The hotel is very kid friendly (surprisingly for a casino!) but food options are limited for vegetarians. It's also a bummer that the food court is in an adult-only area."

"Nice location. Nice view. The hot spring is very relaxing. But the facilities could use some upgrades and renovation"