"The room we stayed in, room 221, definitely needs some work. Carpet was stained white and black in areas and just looked gross. It’s also so worn that the pattern is completely flat in the main walking areas and prominent in others. The sliding door to the bathroom required significant force to open, creating a lot of chaos for me and my kids when trying to access it. My children needed help opening the bedroom door as well due to how hard it would stick once closed. The main lights didn’t work...

"I arrived very late after a delayed flight and check in was lengthy, no help with luggage, and a key could not be made for my room. It took an hour for me to get into another room. The internet would not work and the drain was broken on the tub. Very poor experience."

"I’be back"