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"All together just an amazing property. Great location "

"It would have been a great stay if the convention wasn't going on. We were there for Disney. It was SO PACKED you couldn't even walk through the lobby. Uber/Lyft couldn't get in because the traffic was so crazy so they would constantly drop us for a ride. We couldn't walk out of the hotel and to the left unless you had a conventions badge (which made our walk longer). They have conventions all the time, but this is a worldwide convention, so it was insane. Don't stay here if you are not part of a major convention and it's going on. You are unable to get a Starbucks, a ride, or even walk in the lobby. They should just block this hotel of during a convention of this magnitude. The actual room was great just the accommodations. Or maybe a warning prior to the trip on thier website. "

"Overall this was not a great stay. The staff was incredibly rude. It was basically the only hotel available but was still overpriced. Avoid. "

"This hotel is situated in the heart of everything! From the time I checked in with Tyler, who couldn’t have been any friendlier it was a great getaway that was much needed. Would definitely stay here anytime I’m in the Burbank Hollywood area."

"Room was spacious. Staff was friendly and helpful. Loved they offered shuttle to Disneyland. "

"Air conditioning was fine. I could smell bacon cooking every morning and the room always smelled like bacon. "

"My flight was cancelled and I couldn’t cancel my reservation. Airline fault nothing I had control over."

"Long walk to the beach. Over priced Sysco frozen food at every one of the on property restaurants. Our room never got below 72* degrees.. the ac in the room was set to 60 and it never made temp. We were sweating in the room at night.. theres a lot better value in the area that would be closer to the beach and better food choices. We paid a ton of money for this and it was not worth it for the room we got I complained after our first night about the AC and they sent in a technician but it didn’t make a difference. They never checked back in. "

"Everything was good. Only complaint is the front desk staff did not tell us there was a complementary lounge room on the second floor for guests waiting to check in or waiting for shuttle to the airport. Front desk check in staff knew we were early and waiting to check in and nobody said anything, even when I asked if our room was ready. "