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"Place"

"Big and clean rooms, people very honest and kind "

"The staff was great, the room was clean and it was very walkable area."

"Muy buena atención el personal muy amable"

"Good"

"Great customer service Mauricio very nice guy let us check out later than the regular time because our flight was at 6:30 pm"

"Location is the excellent, room was clean, staff was very nice"

"The airport shuttle pickup was accessible and caring as we arrived very late to check in with no way to contact the hotel, and the staff were waiting till the last possible arrival flight. The breakfast was a great selection from fruit to hot food selection, with lovely service from the staff. The room was clean and a nice selection of amenities within the room. Would definitely stay again. Thank you for the stay :)"

"I truly enjoyed my stay at Sonesta Hotel Cali. It’s a beautiful hotel and an excellent value for the money. From the moment I arrived, the staff greeted me with genuine smiles and made me feel welcomed—almost like family. Any time I needed something, it was provided quickly and happily. I was in Cali for five days, and staying here was honestly one of the highlights of my trip. My room was a spacious suite—clean, quiet, and very comfortable. The bed was perfect for me, and I especially loved relaxing each evening in the warm jacuzzi. The gym was more than sufficient for my needs (I used the treadmill and free weights). I also really appreciated the steam room—complete with eucalyptus leaves—which I enjoyed on three different nights. Such a lovely touch. Breakfast was included and excellent. The buffet offered a wide variety of choices, and as a vegan traveler I was happy to find plenty of fruit and a wonderful salad selection. I started each day feeling satisfied and energized. I also want to give special recognition to Carlos Mario Duarte leños, who was outstanding—polite, patient, and consistently helpful. He even greeted me by name whenever he saw me, which made me feel genuinely cared for as a guest. Congratulations to the Sonesta team—job very well done. ❤️ "